Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. We are seeking a detail-oriented and proactive LCI Operations and Adoption Specialist to support Lifecycle Incentive (LCI) operations, dispute management, adoption programs, and stakeholder communications. This role plays a key part in maximizing incentive recovery, driving process excellence, maintaining operational documentation, and supporting customer adoption initiatives. 2-5 years of experience in partner operations, customer success, sales operations, program management Key Responsibilities: Manage LCI disputes, applying sound judgement to assess cases, identify root causes, validate supporting evidence, and work with relevant internal and external stakeholders toward resolution. Monitor and assess LCI dashboards and tools, identify data, system, and process issues, and recommend and implement practical improvements. Maintain Cisco program documentation, knowledge resources, and stakeholder communications to support effective execution. Manage adoption initiatives, including enablement, communications, deliverables, risks, follow-up activities, internal communities, knowledge repositories, distribution lists, and program trackers, using program and project management practices to support effective and consistent execution. Knowledge and Attributes: Strong analytical, negotiation and problem-solving skills. Excellent attention to detail and documentation discipline. Strong communication and stakeholder management skills. Experience with incentive programs, reporting, dashboard is advantageous. Proficient in Microsoft 365 tools, particularly Excel, PowerPoint, Teams, and SharePoint, with experience using Power BI dashboards for reporting and insights Academic Qualifications and Certifications: Bachelor's degree or equivalent in Business or Information Technology Project Management or Program Management certification is advantageous Required experience: 2-5 years of experience in partner operations, customer success, sales operations, program management Proven history of working independently and with cross-functional Sales, Pre-sales, Alliance, CSM, Services teams and external vendors to achieve incentive objectives. Workplace type: Hybrid Working About NTT DATA NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. Our consulting and industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each year in R&D. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today. Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us. Is innovation part of your DNA? Do you want to enable a connected future for people, organizations, and society? Join our growing global NTT family and you’ll be part of the world’s largest ICT company (by revenue). We’ve combined the capabilities of 28 remarkable companies to become one, leading technology services provider. Together, we help our people, clients, and communities do great things with technology to create a more secure and connected future. We employ 40,000 people across 57 countries. By bringing together the world’s best technology companies and emerging innovators, we work together to deliver sustainable outcomes to businesses and the world. Innovation is part of our DNA. We believe it’s key to what makes us different. So, we strive to move forward, challenge the status quo, and drive excellence through the technologies we integrate and the services we deliver around the world. The result is connected cities, connected factories, connected healthcare, connected agriculture, connected conservation, connected mobility, and connected sport. Together we enable the connected future. You’ll be joining a global employer that is committed to attracting, growing and keeping the best talent. A place where you will be at the heart of our success!

LCI Operations and Adoption Specialist.

more at Nttlimited.

Database Administrator

Senior SQL Database Administrator - Remote

Full Stack Developer Intern

similar roles.

Intern - Talent Acquisition

RN - Cath Lab EP

Cardiovascular Tech - EP

Part-Time Recruiter

Assistant Operations Manager

HR Operations (Private Bank), Group HR