Sutherland is seeking a highly organized and passionate person to join us an Onboarding Specialist to support high-volume hiring for our Bulgaria region! We are a group of driven and hard-working individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you!
Job Description
As an Onboarding Specialist you'll get to:
- Review candidate and new hire documentation, ensuring validity
- Report audit issues to TA Leader, flagging anything that does not align with program/hiring needs.
- Follow high-volume hiring processes to ensure accuracy & timeliness.
- Request demographic information from each candidate and review/verify for complete accuracy
- Create IT and other help desk tickets in a timely manner - according to the needs of the program
- Send welcome emails to all newly hired employees along with training information
- Deliver a "white glove service" by staying closely connected to candidates/new hires, respond accordingly to clear any doubts, concerns or inquiries regarding the overall onboarding process, documentation, etc.
- Review personal information verification and offer details before the contract is sent to the candidate
- Verify and report credentials of new employees to respective teams/hiring managers.
- Review rosters with recruitment team members to ensure required headcount has been achieved.
2+ years of recruitment/onboarding administrative experience
- Onboarding experience from a BPO will be highly preferred
- B2 or above English level is a must
- Ability to work onsite
- Excellent organizational skills
- Structured approach to tasks
- Able to efficiently manage time and keep track of multiple hiring processes at the simultaneously.
- Able to work in MS Office.
- Must be customer-service oriented
- Ability to ATS/recruitment systems updated in real time
All your information will be kept confidential according to EEO guidelines.