OKTO’s continuous growth demands high-caliber candidates who embody professionalism, passion, and creativity. For those who join us, we offer significant career advancement, stimulating challenges, and a clear runway for growth.
OKTO is the next-generation Payment Service Provider — AI-native, precision-engineered, and relentlessly merchant-obsessed. Built for merchants operating in the most complex and demanding eCommerce sectors, our platform goes far beyond transaction processing. We solve for scale, compliance, and performance with one unshakable focus: delivering outcomes that power merchant growth.
From payments and banking to treasury and settlement, we engineer the financial infrastructure that gives our partners a competitive edge. The result? Faster onboarding, smarter operations, and resilient, real-time performance.
At OKTO, we enable merchants to Play Differently, transforming payments from routine transactions into true differentiators that deliver personalized, frictionless experiences.
Our AI-native innovation harnesses data and insight to power every decision, while our proprietary in-house engineering ensures precision and control. Combined with deep, trust-based relationships worldwide, we’re redefining what it means to build, scale, and win in complex digital commerce.
Summary
As a Finance & Payments Operations Specialist, you will play a key role in managing our financial operations and relationships with platform partners, ensuring accurate, efficient, and compliant payment and settlement processes. You will oversee the financial cycle end to end, including billing, settlements, reconciliations, and balance monitoring, while collaborating closely with Operations, Compliance, Technology, Sales, and Client Support teams to support our growing payments business.
Key Responsibilities
Platform Partner Management
- Manage day-to-day relationships with platform partners, ensuring smooth operations and timely execution of all related activities.
- Handle daily partner correspondence and coordinate operational matters.
Financial Operations & Billing
- Oversee the end-to-end financial operations cycle, including billing, preparation of bank transaction orders, and maintenance of accurate system records.
- Monitor financial transactions and ensure all operational records are up to date.
Settlements & Reconciliation
- Develop, maintain, and update fee schedules and settlement parameters.
- Calculate and execute settlements, ensuring accuracy and timely processing.
- Reconcile settlements against internal systems and investigate discrepancies.
Payment Monitoring & Clearing
- Monitor balances and analyse payment flows to identify discrepancies, potential risks, and operational issues proactively.
- Review and monitor clearing fees, ensuring accuracy and alignment with agreed commercial terms.
Cross-Functional Collaboration & Client Support
- Collaborate closely with Operations, Compliance, Technology, and Sales teams to ensure efficient and seamless processes.
- Provide financial and settlement-related support to Client Support.
- Handle daily client correspondence and assist with financial and settlement inquiries.
Compliance & Regulatory Oversight
- Ensure all financial and operational activities comply with applicable regulatory requirements, internal policies, and compliance standards.
Requirements
- University degree in Economics, Finance, Accounting, or Banking. Postgraduate studies are considered a plus.
- Solid experience in accounting, finance, or banking operations.
- Solid understanding of accounting principles.
- Strong analytical and problem-solving skills, with a high level of attention to detail.
- Ability to manage multiple deadlines in a fast-paced environment.
- Ability to design and maintain AI-assisted processes, including reusable prompts, templates, and agent workflows, while critically reviewing AI-generated outputs.
Preferred Qualifications
- Experience in payments, fintech, or iGaming.
- Advanced Excel skills.
- Experience with ERP or BI tools, such as Power BI.
Languages
- Advanced/ Fluent written and spoken English - Directly report to the Greece team.
- Spanish (mandatory).
Benefits
- Competitive Compensation - Competitive salary package.
- Career Growth - Career development opportunities in a growing global fintech.
- Continuous Learning - Access to challenging projects and continuous learning opportunities.
- Inclusive Environment - Collaborative, diverse, and international work environment.
- Birthday Leave - Paid day off on your birthday.