Industry/Sector Not Applicable Specialism Managed Services Management Level Senior Associate Job Description & Summary The Opportunity Join our Acceleration Center Manila and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day. As a Transition Tools & Reporting Senior Associate, you will play a pivotal role in supporting our clients by streamlining operations, reducing costs, and enhancing efficiency through managed services. Within our Advisory - Other network, you will focus on transitioning and managing services, overseeing delivery teams, and optimizing processes and tools to deliver exceptional client support. Your work will involve continuous improvement and strategic management of delivery risk and performance. As a Senior Associate, you will build meaningful client relationships and learn to manage and inspire others. You will navigate complex situations, enhancing your personal brand and technical skills. You are expected to anticipate the needs of your teams and clients, delivering quality outcomes. Embracing ambiguity, you will use these moments as opportunities for growth, asking questions and developing a deeper understanding of the business context. In this role at PwC Acceleration Center Manila, you will leverage your skills in project management, technology, and process optimization to deliver services that meet client needs. You will use a broad range of tools and methodologies to generate new ideas and solve problems, contributing to the overall strategy and success of our managed services. Responsibilities - Managing the transition and execution of managed services to optimize client operations - Leading delivery teams in implementing process improvements and automation solutions - Utilizing project management skills to oversee service delivery and performance management - Engaging with stakeholders to identify and address operational challenges and opportunities - Developing and refining tools and methodologies for continuous process improvement - Analyzing data to inform insights and recommendations for service enhancements - Collaborating with clients to streamline operations and reduce costs through strategic outsourcing - Upholding professional and technical standards in all client engagements - Mentoring junior team members to foster growth and development within the team What You Must Have - At least a Bachelor's degree - At least 4 to 8 years of experience - Oral and written proficiency in English required - Strong expertise in Managed Services delivery, including technical project management, architecture/design, and transition support, with the ability to provide leadership guidance and best practices. - Hands-on experience building reporting and automation solutions using AI, Power BI, Power Automate, MS365, Copilot, Claude Code, Azure, and other tools to drive transition reporting and continuous improvement. - Proven ability to implement quality across varied technologies, support remote connectivity during transitions, and deliver training to drive adoption of AI, tools, automation, and reporting processes. What Sets You Apart - Utilizing automation solutions for business process improvement - Excelling in operational performance management and service delivery - Demonstrating analytical thinking and critical problem-solving skills - Engaging in business transformation and digital transformation initiatives - Developing and implementing process optimization strategies - Managing stakeholder engagement and communication effectively - Embracing change and fostering a culture of continuous improvement Travel Requirements Not Specified Job Posting End Date Are you ready to make a difference? Want to unlock new value by applying your unique perspective and talents? You can grow exponentially at PwC. Here, you can uncover hidden talents, build lifelong relationships rooted in trust and empathy and turn challenges into opportunities for innovation. We’ll help you grow your skills through challenging, meaningful work so you can go further.

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8 Nov, 2026

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