What You'll Do
As a Leasing Consultant, you'll help ensure the day-to-day success of the community by providing exceptional service to residents, supporting property operations, and assisting prospective residents throughout the leasing process.
Responsibilities Include:
- Greet residents and host tours for prospects, follow up of guest cards
- Ensure model apartments are in touring condition, ensuring cleanliness, safety and stocking move-in gifts and snacks accordingly
- Answer and distribute incoming calls and messages throughout day
- Receive and distribute all incoming mail
- Occasionally assist with planning, and hosting after hours resident events
- Assist in preparation of move-in folders, and maintain business center, coffee bar and pet bar
- Maintain accurate and detailed records of traffic activity by entering applicable information into Yardi
- Convert phone traffic into scheduled appointments with prospective residents in order to tour the community
- Ensure excellent customer service to prospective and current tenants, and promote a quality living experience for all residents
- Inspect apartments prior to resident move-ins and ensure apartments are in move-in condition by coordinating move-in/out needs and schedules with maintenance team
- Create and maintain confidential resident files, which includes reviewing move-in paperwork with new residents
- Ensure all open and close procedures are completed daily
- Assist with ongoing resident relations throughout occupant’s tenancy by ensuring occupant’s requests are responded to promptly and accurately
- Responsible for shopping competitive properties, and pursuing marketing opportunities with downtown business
- Assist with processing work order requests for residents and ensure work is completed in a timely manner
- Occasionally assist with planning and hosting after hours resident events
- Participate in company provided training such as fair housing, safety, non-discrimination, and harassment prevention.
- Comply with all company standards, applicable health and safety rules and regulations, as well as applicable local, state, and federal laws.
What We're Looking For
- Previous leasing experience (preferred)
- Yardi & CRM experience (preferred)
- Strong communication and interpersonal skills
- Exceptional customer service mindset
- Self-motivated, organized, and detail oriented
- Ability to multitask in a fast-paced environment
- Positive attitude and professional demeanor
- Valid driver's license, reliable transportation, and automobile insurance required
Join Our Team
At 2B Residential, you'll have the opportunity to make a meaningful impact on the lives of our residents while growing your career with a company that values innovation, collaboration, and exceptional service. If qualified and interested, we look forward to hearing from you. Let's see what we can create together!
2B is an equal opportunity employer committed to fostering an inclusive, diverse workplace. We welcome and encourage all qualified individuals to apply, regardless of personal characteristics or background.
As part of our hiring process, all employment offers are contingent on successfully completing required background checks. 2B maintains drug-free workplace locations, and pre-employment drug testing is required.
We also participate in E‑Verify to confirm employment eligibility in accordance with federal law.