Discover ING Hubs Romania ING Hubs Romania offers 130 services in software development, data management, non-financial risk & compliance, audit, and retail operations to 24 ING units worldwide, with the help of over 2000 high-performing engineers, risk, and operations professionals. We started out in 2015 as ING’s software development hub, then steadily expanded our range to include more services and competencies. Now we provide borderless services with bank-wide capabilities and operate from two locations: Bucharest and Cluj-Napoca. Our tech capabilities remain the core of our business, with more than 1800 colleagues active in Data and Analytics Tech, Tech Foundation and Channels, Retail Core Banking and Architecture, and Global Products and Technology Services. We enjoy a flexible way of working and a highly collaborative environment, where fair and constructive feedback is encouraged. For us, impact isn't a perk. It's the driver of our work. We are guided and rewarded by a shared desire to make the world a better place, one innovative solution at a time. Our colleagues make it their job to do impactful things and they love doing it in good company. Do you? The Mission Payments are indispensable to and an integral part of our lives as individuals, as businesses and to our organisation. ING’s Payment and Settlement Services (“PSS”) is a professional services provider in payments, settlements, and open banking. PSS is building a global payments platform to consolidate all of ING’s payments volumes resulting in cost-efficiency for ING and a more strengthened and centralised control environment for payments. PSS is an independent unit within ING’s COO domain, reporting directly into ING’s COO. PSS is a Business Services oriented organisation. To deliver on our ambitious roadmap, we have organised ourselves into a strong strategic and commercially focused organisation around our services. Currently we are looking for a Customer Journey Expert within the SEPA Direct Debits area. PSS works according to Agile principles in self-organizing teams. Together with other CJE’s you have an end-to-end responsibility for the running and developing the SEPA Direct Debit Service. Your day to day Maximizing business value through ordering and prioritizing the product backlog features and stories; Actively involved in the creation of Epics, Features, User Stories and Tasks; Build and maintain strong relations with important key-stakeholders (Risk, Legal, Compliance, Audit, service consumers, service providers, Finance, Tax, Sales); Solve impediments encountered in the development of the Service; Active and timely Backlog management in collaboration with business and other IT stakeholders, with the ability to adapt quickly to impediments and challenges; Ensuring that functional and non-functional requirements are defined and met. Non-functional requirements include, but are not limited to security, resilience, performance, contractual, legal and compliance requirements and obligations; Be in control regarding Risk and Compliance; Create a solid base with your development and operations team. What you’ll bring to the team We hire smart people like you for your potential. Our biggest expectation is that you’ll stay curious. Keep learning. Take on responsibility. In return, we’ll back you to develop into an even more awesome version of yourself. Furthermore, you have: 5+ years experience in Agile environments in a corporate set-up and guiding multiple on and offshore teams; 3+ years experience in SEPA Direct Debits and or SEPA Payments in a banking environment; Excellent in English; You are pro-active, excellent team player and have a natural drive to act and deliver results on time; Take initiative, work accurately and in a structured and disciplined manner, have patience and resilience to handle setbacks; You are highly self-organizing, pragmatic, and always seek opportunities to improve your work; Have a sharp eye for details, while not losing the overall picture. If you want to deep dive into the processing of personal data conducted by ING Hubs Romania during the recruitment process and your rights related to it, read the privacy notices on our website (make sure to scroll until you reach the Data Protection section/ Candidates tab). We’re a global bank with a strong European base, and our more than 60,000 colleagues serve around 38 million customers and corporate clients in over 40 countries. Joining ING means working with friendly and collaborative people towards making a positive impact on people and planet. We believe in empowering the people around us and our customers to stay a step ahead. Working here means having the autonomy to drive progress, helping to create superior customer value and contributing to our ambition of putting sustainability at the heart of everything we do. Here, we’re more than just a workplace – we’re a community of innovators, problem-solvers, and forward-thinkers, dedicated to making a real impact. Whether you’re just starting your career or seeking the next big challenge, we have opportunities that will inspire and push you to grow. Your future at ING starts with one application. Ready to join? We’ve got plenty of opportunities to match your skills and aspirations! Use the filters below the search bar – like location and job type – to help you find the perfect fit. Start exploring now and discover where your next career move could take you!

Business Analyst PSS SEPA Direct Debit @ING Hubs Romania.

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