Job Description Responsible for conducting Know Your Customer (KYC) and Customer Due Diligence (CDD) reviews to ensure that customer information is accurate, complete and compliant with regulatory requirements and the Bank's internal policies. Verify client identities, supporting documentation and beneficial ownership information to ensure completeness and accuracy of KYC records. Conduct periodic KYC reviews and client information updates in line with established risk classifications and review cycles. Identify and resolve discrepancies, incomplete documentation and outstanding KYC requirements through engagement with relevant stakeholders Support customer onboarding and KYC remediation initiatives while ensuring adherence to agreed turnaround times and service standards. Promote and educate customers on the use of digital self-service platforms for KYC updates and maintenance. Identify and escalate potential compliance breaches, unusual customer information and emerging financial crime risks. Qualifications and Experience Bachelor's degree in Banking, Finance, Business Administration, Accounting, Risk Management, or a related discipline. 1-year relevant experience in Banking operations, KYC, customer onboarding, compliance or financial crime risk management. Skills & Competencies Analysis and attention to detail Risk and Compliance Awareness Stakeholder Engagement and Communication Important Closing Date Note Take note that applications will not be accepted on the below date and onwards, kindly submit applications ahead of the closing date indicated below. 12/11/26 All appointments will be made in line with FirstRand Group’s Employment Equity plan. The Bank supports the recruitment and advancement of individuals with disabilities. In order for us to fulfill this purpose, candidates can disclose their disability information on a voluntary basis. The Bank will keep this information confidential unless we are required by law to disclose this information to other parties. Introduce yourself to our recruiters and we will get in touch if there's a role that seems like a good match. Should you have any queries, please log it via MyQ. FirstRand provides a comprehensive range of financial services in South Africa and certain markets in broader Africa. The group also offers certain niche products and services in the UK and India. Listed on the Johannesburg Stock Exchange (JSE) and the Namibian Stock Exchange (NSX), FirstRand Limited is the largest financial institution by market capitalisation in Africa. The group follows a multi-branding approach. Its portfolio of financial services businesses includes FNB, RMB, WesBank, Ashburton Investments, Aldermore, MotoNovo and DirectAxis. Many are leaders in their respective segments and markets, offering transactional, lending, investment and insurance products and services The FirstRand Corporate Centre houses many of the critical functions required by a large and complex financial services group. The group's track record of delivering superior returns to shareholders has been achieved through a combination of organic growth, acquisitions, innovation and the creation of completely new businesses. The group’s purpose of delivering Shared Prosperity provides many opportunities for employees to innovate to address social and environmental challenges in our markets. All of our businesses have successful Volunteering programmes which also allow employees to adopt and support causes close to their hearts.

Customer Due Diligence Officer x27.

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