Senior Product Manager.

Accountabilities

• Define and own the product vision, strategy, and roadmap, prioritizing customer outcomes, adoption, and revenue impact over isolated feature requests.

• Translate customer conversations, feedback, and product usage data into prototypes, experiments, and validated product opportunities.

• Lead the development and launch of AI-powered features using LLMs and agents to identify user drop-off points and recommend actionable improvements.

• Establish quality standards for AI capabilities, including evaluation frameworks, testing processes, training datasets, and retrieval systems.

• Continuously simplify the product builder experience, enabling non-technical customers to create and launch workflows independently.

• Collaborate closely with product design and a distributed engineering team in India to align priorities and deliver product improvements.

• Monitor and take ownership of key product outcomes, including adoption, conversion improvements, and customer satisfaction.

• Use AI tools and emerging technologies throughout product discovery, prototyping, and product specification.

Requirements:

• At least 5 years of product management experience, primarily within B2B SaaS environments.

• Previous experience as an early product manager in a startup, with the ability to operate in a fast-paced and evolving environment.

• Strong understanding of product-led growth principles, including activation, onboarding, upgrades, and retention.

• Proven experience shipping AI-powered features to production, with practical knowledge of evaluation frameworks, datasets, retrieval-augmented generation (RAG), and vector or graph databases.

• Regular hands-on use of LLMs and AI agents for product discovery, prototyping, and specification development.

• Technical understanding sufficient to discuss architecture options and trade-offs with engineering teams.

• Demonstrated experience taking at least one product from initial concept to launch (0-to-1).

• Advanced English proficiency (C1 or higher), both written and spoken.

• Strong strategic thinking, customer orientation, communication, and cross-functional collaboration skills.

• Ability to work during US Eastern business hours, with some early-morning availability to overlap with the team in India.

• Nice to have:

  • Experience building products around APIs, SDKs, or MCPs.

  • An engineering background or independently developed side projects, including AI-assisted projects.

  • Experience launching products that achieved meaningful adoption or revenue.

  • Previous experience in digital adoption, customer onboarding, or in-app guidance solutions.

  Benefits:

  • Fully remote position open to candidates across Latin America.

  • Full-time, contractor engagement.

  • Opportunity to take ownership of a product builder from strategy through execution.

  • High-impact role as an early product hire within a growing international team.

  • Direct collaboration with product leadership and a distributed design and engineering organization.

  • Opportunity to bring AI-powered product features to production and deliver measurable customer value.