This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Senior Director, Account Management based in the United States.
Take the lead in driving strategic account growth and revenue expansion within an established portfolio of commercial customers. As Senior Director, Account Management, you will develop a deep understanding of customer priorities and identify opportunities to deliver measurable business value. You will champion the adoption and expansion of innovative Contract Intelligence solutions, helping customers maximize their investment and achieve long-term success. Through strategic relationship-building and consultative selling, you will strengthen partnerships and unlock new revenue opportunities. Working across internal teams, you will coordinate resources and expertise to deliver compelling customer solutions. This role offers an opportunity to influence account strategy, navigate competitive markets, and accelerate sustainable business growth.
Accountabilities
-
Drive revenue growth and expansion across existing commercial accounts.
-
Develop a deep understanding of customer business needs, challenges, and strategic priorities.
-
Identify opportunities to increase product adoption, maximize platform usage, and expand solution penetration.
-
Position Contract Intelligence solutions as strategic investments that deliver measurable business outcomes.
-
Build and maintain strong relationships with key customer stakeholders and decision-makers.
-
Develop and execute account growth strategies aligned with customer objectives and business targets.
-
Lead consultative and value-based sales conversations to identify and secure new opportunities.
-
Leverage internal resources and cross-functional teams to develop tailored customer solutions.
-
Navigate competitive opportunities and demonstrate differentiated value to strengthen customer relationships.
-
Drive consistent account performance, long-term customer success, and sustainable revenue growth.
-
Extensive experience in account management, strategic sales, enterprise sales, or customer expansion.
-
Proven track record of driving revenue growth and expanding existing commercial accounts.
-
Strong understanding of consultative selling, value-based sales strategies, and account development.
-
Ability to understand complex customer needs and translate them into measurable business opportunities.
-
Experience driving technology adoption, product expansion, and increased customer engagement.
-
Excellent relationship-building and stakeholder management skills, including experience engaging senior decision-makers.
-
Strong commercial acumen and ability to position solutions effectively in competitive environments.
-
Demonstrated ability to collaborate with cross-functional teams and leverage internal resources.
-
Strategic thinking, negotiation, and persuasive communication skills.
-
Results-oriented mindset with strong ownership and accountability for business growth.
-
Opportunity to lead strategic customer relationships and influence commercial growth.
-
Exposure to innovative Contract Intelligence and enterprise technology solutions.
-
Opportunity to work with cross-functional teams and senior business stakeholders.
-
Professional growth in a dynamic, technology-driven environment.
-
Direct impact on customer success, product adoption, and long-term business performance.
You will lead account expansion initiatives by combining customer insight, strategic value-selling, and cross-functional collaboration to maximize customer satisfaction and commercial performance.
Requirements
The ideal candidate is a strategic account management leader with strong commercial instincts, excellent relationship-building capabilities, and a proven ability to expand complex customer relationships.