Sales Operations Manager.

Accountabilities:

• Oversee sales target-setting processes, performance management frameworks, compensation plans, and incentive programs, partnering with HR to implement changes aligned with business needs.

• Manage Field Sales budgets and hiring initiatives to support sales targets, including headcount approvals, workforce planning, and tracking.

• Collaborate with sales channel leaders and engineering stakeholders to prioritize and deliver improvements to sales systems, tools, workflows, and operational processes.

• Design and develop tailored tools to support business operations, strategic projects, and pilot initiatives.

• Manage day-to-day sales operations workflows and ensure critical processes are consistent, scalable, and effective.

• Help transition newly developed programs and initiatives into established business-as-usual processes.

• Build and maintain Salesforce reports and dashboards, as well as reporting solutions within internal platforms.

• Use SQL and Python to create datasets, conduct analyses, and generate insights that support business decisions.

• Manage supplier relationships, contracts, and budgets for sales tools and business intelligence data.

• Identify opportunities to improve operational efficiency, reporting capabilities, and sales team effectiveness.

Requirements:

• Bachelor's degree or equivalent practical experience.

• At least 6 years of experience in sales operations, sales engineering, or sales enablement.

• Intermediate proficiency in SQL and Python.

• Advanced expertise in Excel or Google Sheets, including the ability to analyze data and build operational reporting.

• Experience using the Salesforce platform to support key business decisions, workflows, and operational processes.

• Strong analytical and problem-solving skills, with the ability to translate complex data into practical recommendations.

• Experience coordinating cross-functional initiatives and collaborating with sales, HR, engineering, and other stakeholders.

• Strong organizational and project management capabilities, including the ability to manage multiple interdependent workflows.

Additional qualifications that would be an advantage:

• MBA or equivalent practical experience.

• At least 7 years of experience within a SaaS or telecommunications sales organization.

• Sales operations experience supporting frontline sales teams.

• Experience with CRM integrations, platform migrations, or related system implementations.

• Experience developing reporting and analytics solutions to support strategic business initiatives.

Benefits:

• Annual base salary: $121,100–$195,500, depending on location, skills, and experience. The recruiter will provide the applicable salary range for the candidate's location.

• Additional bonus compensation.

• Employee benefits package.

• Fully remote working arrangement within the United States.

• Immigration sponsorship is not available for this position.