Business Function As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you. Responsibilities Lead and manage the daily operations of the branch to achieve business targets, operational efficiency, and service excellence. Coach, mentor, and motivate the branch team to foster a high-performance culture and support individual career development. Ensure strict compliance with all regulatory requirements, internal policies, and risk management guidelines. Drive customer acquisition, retention, and relationship-deepening strategies to grow the branch's portfolio. Resolve complex customer escalations promptly and professionally to maintain high levels of customer satisfaction. Collaborate with cross-functional teams and key stakeholders to execute strategic distribution initiatives and campaigns. Requirements Proven experience in a leadership or supervisory role within retail banking or the financial services sector. Strong track record of driving sales performance, operational compliance, and customer service excellence. In-depth knowledge of consumer banking products, wealth management services, and financial regulations. Excellent interpersonal, communication, and stakeholder management skills. Strong analytical, problem-solving, and decision-making capabilities in a fast-paced environment. Bachelor’s degree or equivalent professional qualification in a relevant field. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Location: Tanuku Job: Relationship Management Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

Associate, Branch Manager, Consumer Banking Group.

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