Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards. Responsibilities: A Customer Service Officer, key responsibilities will include, but are not limited to: Guiding customers through the account opening process for various banking products and services. Ensuring all necessary forms are completed correctly and explaining product features clearly. Facilitating a smooth and efficient onboarding experience for new clients. Conducting Enhanced World-Check Screening (EWSS) and checking caution lists to identify and mitigate potential risks. Assisting RMs for input credit applications, ensuring all required documentation is accurately. Collaborating with relevant departments for further processing and loan execution. Requirements: Degree holder with majors in business, economics or finance is preferred. Ability to communicate with internal and external departments Good PC skill and good teamwork spirit Location: The Center Job: Customer Service Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

Generalist, Customer Service, SME Banking.

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