Contract Maintenance Manager,.

Accountabilities:

• Complete assigned maintenance work orders across a portfolio of luxury homes.

• Perform general handyman repairs, troubleshooting, and preventative maintenance.

• Diagnose and address common issues involving plumbing, electrical systems, basic HVAC, appliances, fixtures, and smart home technology.

• Identify repairs requiring specialized or licensed vendors and recommend appropriate next steps to the Asset Management team.

• Complete work safely, efficiently, and correctly, following established home standards.

• Coordinate scheduling, priorities, and assignments with the Operations Manager of Maintenance and Asset Managers.

• Respond promptly to urgent maintenance requests, including issues affecting active owner stays.

• Provide timely updates on repair progress, estimated completion times, and additional work required.

• Document completed work, labor hours, materials, photographs, and repair details in work order systems or other designated tools.

• Communicate professionally with homeowners, vendors, and team members while representing the partner company.

• Maintain safe, functional, and luxury-level property conditions through quality workmanship, cleanliness, and attention to detail.

• Identify potential maintenance issues and proactively recommend repairs or preventative measures.

• Protect home finishes, furnishings, and equipment while completing repairs.

• Track hours worked and materials purchased accurately, and submit documentation and invoices according to contractor billing procedures.

• Obtain approval before performing work outside the agreed scope or incurring additional expenses, as required.

Requirements:

• At least 5 years of experience in residential maintenance, handyman services, or property repairs.

• Strong troubleshooting and repair skills across residential home systems.

• Experience working in luxury residential properties, vacation homes, or high-end property management is preferred.

• Ability to work independently, manage assigned tasks efficiently, and consistently deliver high-quality results.

• Strong attention to detail and pride in workmanship.

• Excellent communication and professional interpersonal skills when interacting with property owners and team members.

• Comfortable using mobile technology, work order systems, and digital documentation tools.

• Reliable transportation and appropriate tools to perform general maintenance services.

• Ability to provide proof of insurance and any applicable licenses or certifications required for the services performed.

• Commitment to safe work practices, property care, and maintaining high service standards.

Benefits:

• Engagement type: Independent Contractor (1099); this is not a full-time employee position.

• Location: Phoenix, Arizona.

• Compensation: $45 per hour for authorized maintenance services.

• Assignments are based on property maintenance needs, contractor availability, and agreed service expectations.

• Scheduling is coordinated with the Operations Manager of Maintenance and Asset Management team.

• Payment is based on approved hours worked and submitted invoices, in accordance with the contractor agreement.

• Contractors are generally responsible for providing their own standard tools and equipment unless otherwise agreed.

• This engagement does not include employee benefits, paid time off, or other employee compensation programs.

• Contractors are expected to follow applicable home care, safety, communication, and documentation standards.