Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony. DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion. DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail. Job Title: Quality Technician I FLSA Status: Hourly / Non-Exempt Department: Quality Supervisor: Quality Supervisor Shift: 1st What we are looking for: The Quality Technician analyzes quality problems to identify root causes and implement corrective action. Quality may also take proactive measures, such as developing and implementing continuous improvement programs covering production processes and quality management systems. Also oversees the calibration of the inspection and test equipment ensuring the calibration meets the requirements under ISO 17025, conducts process audit to the inspection and test equipment and conduct the verification of the calibration. What you’ll be responsible for in this role: Full understanding of the requirements specified in the Job Reports and ensure that all the requirements specified are met. Address customer concerns and provide solutions Educate production team on quality control issues and work with departmental managers to improve overall company safety and product quality. Assist with process checklists and coordinate quality inspections with departmental managers / team leads. Conduct dimensional and visual inspection of all cases prior to shipment to ensure they meet the customers specifications. Conduct inspection that refrigeration components are correct and measurements of cases in process stage are correct before they are moved to final assembly. Create corrective actions to ensure that products meet required specifications. Ensure that all the issues and defects found during production are recorded and entered into the data base. Create and understand quality charts (pareto and process control “SPC”). Conduct process audits to ensure that production methods, machinery, and raw materials are in compliance with standards. Use inspection and test equipment as: tape measurement, caliper, Inficon leak tester, Hipot stand tester, PosiTest-paint thickness. Support end of the line testing of the cases: Remote, Hot case, Self-contained, Solo Chill What are the basic qualifications? High school diploma/GED Minimum of two (2) years’ experience in a manufacturing environment. Demonstrated proficiency with MS Office to include Word, Excel, and Power Point What are the preferred qualifications? Excellent communication skills Ability to read blueprints, wiring diagrams, and other technical drawings. Basic understanding of raw materials and the manufacturing process. One (1) year experience in a relevant quality role (i.e. Quality Inspector, Quality Technician). Ability to use inspection and test equipment to include, but not limited to, tape measures, calipers, Inficon leak tester, Hipot stand tester, and PosiTest-paint thickness. To be a great fit for the role: Team oriented – values the synergy of a team and operates as a team player Effectively collaborates, engages others in discussion and is hands-on in problem solving A fast learner - able to quickly come up to speed on business processes to manage and serve the needs of the organization Strong attention to detail Can-do attitude, committed to finding solutions Proficiency with handheld tools and other measuring devices Proficiency with written and verbal communication and/or instruction Physical Demands: Occasionally – Stooping/Twisting, Kneeling, Squatting, Reaching, Pushing/Pulling, Gripping, Neck Rotation/Extension and Lift/Carry up to 50lbs Frequently – Sitting, Standing, Walking, Keyboarding, Foot Use, Visual Acuity (Near/Far), and Lift/Carry up to 10lbs *Occasionally – Occurs up to 1/3 of the time *Frequently – Occurs 1/3 to 2/3 of the time We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Fraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. To learn how you can protect yourself, review our Recruitment Fraud Notice on our careers site. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [email protected] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. We Are Dover Dover is a diversified global manufacturer and solutions provider. We deliver innovative equipment and components, consumable supplies, aftermarket parts, software and digital solutions, and support services through five operating segments: Engineered Products, Clean Energy & Fueling, Imaging & Identification, Pumps & Process Solutions and Climate & Sustainability Technologies. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach, our team takes an ownership mindset, collaborating with customers to redefine what's possible. Please be aware of internet job posting fraud as you apply for jobs. Fraudulent parties posing as Dover employees, recruiters, or other agents, may seek to engage with job seekers to steal personal information. These unauthorized parties may use Dover and our affiliated companies’ name and logo to post jobs, engage with job seekers via email, instant messaging, or text, and may even extend job offers electronically. At Dover, we do not ask for personal financial information during phone, in-person, or video interviews, nor do we make offers of employment without first undergoing a thorough recruiting process. We will not ask candidates or new hires to purchase computer equipment for their work requirements. We also will not request a fee to be considered for a job, including any immigration fees. The Federal Trade Commission and the United States consumer protection agency have published resources for detecting job scams. If you have concerns related to these issues, please consider the following actions: 1) File a report with your local police department; 2) File a complaint with the Internet Crime Complaint Center; and/or 3) File a complaint with the U.S. Federal Trade Commission.

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