ABOUT THE ROLE
The Technology Technician/Technologist acts as a vital technical liaison and project driver between the production floor, cross-functional teams (Prepress, Sample Development, Planning, and Production), and external stakeholders. This role is responsible for overseeing all technical aspects - including process attributes, sample/machine specifications, and quality control systems. This position also plays a critical role in the digital transformation of the shopfloor, responsible for the comprehensive testing, deployment, day-to-day maintenance, and operational support of the Manufacturing Execution System (MES) platform.
YOUR RESPONSIBILITIES WILL INCLUDE
- Lead, deploy, and monitor the sample/sampling processes for innovative product launches; ensure project milestones are met on time through disciplined multitasking and cross-functional coordination.
- Plan, arrange, and execute production trials for quality enhancements, process stabilization, and unique customer requests; review and update SOPs to reduce waste and ensure manufacturing repeatability.
- Partner with diverse departments to define precise manufacturing specifications, step-by-step quality gates, and specific process requirements for new samples and automated production lines.
- Input, audit, and maintain core system master data within the MES, including Digital Working Instructions, Bill of Materials (BOMs), operational routings, machine capacity configurations, and setup parameters.
- Actively resolve cross-departmental technical issues and handle workplace exceptions or priority conflicts smoothly through clear and proactive communication
- Coordinate closely with GPD, Total Quality and Technical teams to mitigate technical risks and resolve cross-departmental conflicts gracefully.
- Support other daily production tasks.
- University/College degree in technical majors such as: Printing, Garment, Industrial Management, Mechanical, Electrical, Chemical.
- 1 to 2 years (or more) of proven experience in technical support, process control, quality management, system deployment, or sample development within a modern manufacturing facility
- Familiarity in applying data analytics, automated reporting tools, or AI tools within a manufacturing environment to boost line efficiency
- Good multitasking ability; a highly organized individual capable of managing multiple deadline-driven projects simultaneously.
- Hands-on experience or solid understanding of manufacturing systems such as MES, APS, WMS, and ERP production modules.
- Good English communication (TOEIC ≥ 550)
- Proficient in standard office software (Microsoft Office / Google Workspace).
- Highly adaptive, resilient under pressure, and possessing an analytical mindset geared toward troubleshooting and innovation.