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NONortheastern logo

Northeastern

Silicon Valley, United States of America

Graduate Student Services Coordinator.

JUNIOR LEVEL$53.5K–73.5K/YR
About the Opportunity Job Summary The Khoury College of Computer Sciences seeks an energetic, self-starter to serve a growing population of graduate students at a dynamic and fast-paced university. The Graduate Student Services Coordinator provides professional support to the Assistant, Associate, or Director of Graduate Student Services in the Khoury College of Computer Sciences. The position supports graduate program administrative activities, including advising students on academic, curriculum, and registration matters; serving as a liaison between the Graduate School and University offices that handle matters pertaining to graduate students; attending relevant committee meetings; maintaining the graduate student database using Salesforce, Banner, and Navigate; and preparing reports and analyses for the Director of Graduate Student Services, Master of Science Program Directors, and the Graduate Faculty Committee. Key Responsibilities & Accountabilities Support Graduate School Activities Advise a caseload of 300-400 master’s students in computing programs on course selection and planning, registration procedures, and college, campus, and University resources Monitor student performance in courses and serve as a liaison among students, faculty, and other offices to support students who are struggling academically or personally Organize special projects, including student social gatherings, student town hall meetings, and graduate advising workshops Support the implementation of college and University policies and procedures through advising communications to students from enrollment through graduation Support the registration process for master’s students and work closely with the Director of Operations to process registration updates and forms Provide support to the Assistant, Associate, and/or Directors of Student Services on overall student support strategies and the implementation of new initiatives Liaison Between the Graduate School and University Offices or Network Campus Administration Serve as liaison with the Office of Global Services (OGS) on visa matters, including approval of Form I-20 documentation, visa extensions, Curricular Practical Training (CPT), and Optional Practical Training (OPT) Serve as liaison with Khoury College co-op coordinators or network career development advisors to verify and approve students for graduate co-op Graduate Student Services Special Projects Coordinate and implement student services projects on campus, which may include teaching assistant hiring, student club support, the apprenticeship program, or student ambassador support Minimum Qualifications Required Bachelor’s degree Two to three years of experience, preferably in a higher education setting Experience using spreadsheets and databases Experience working with a diverse student population; approximately 80% of the graduate program population are foreign nationals Strong written and verbal communication skills Ability to work independently and as a member of a team Preferred Master’s degree Required Documents Resume Position Type Student Services Additional Information Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. Compensation Grade/Pay Type: 106S Expected Hiring Range: $53,470.00 - $73,521.25 With the pay range(s) shown above, the starting salary will depend on several factors, which may include your education, experience, location, knowledge and expertise, and skills as well as a pay comparison to similarly-situated employees already in the role. Salary ranges are reviewed regularly and are subject to change. Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact.    Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system—which includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide—serves as a platform for scaling ideas, talent, and solutions. The university’s residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern’s personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors—aligned around solving today’s highly interconnected global challenges and focused on transformative impact for humankind.
Pay
$53.5k–73.5k/yr
Where
Silicon Valley, United States of America
Work
Not stated
Type
Not stated
Posted
6 Nov, 2026
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