About the company
Our client is a technology company.
The role
Raydar is recruiting for this role on behalf of our client. Own and grow customer relationships during a new commercial push, travelling to customer sites to deepen trust, surface needs and help customers get value from a software product. Work across sales, product and engineering to turn customer input into action and move opportunities toward signed agreements.
What you'll do
- Visit customer sites often to build relationships and uncover problems worth solving.
- Drive renewals and account expansion and help promising prospects reach a signed contract.
- Turn customer feedback into clear requests for engineering and product teams, then follow up until those requests are resolved.
- Debrief with sales, product, engineering and go-to-market colleagues between customer trips.
- Help shape a new commercial motion alongside the company's leadership team.
Requirements
What we're looking for
- Tactful, articulate communicator who builds customer relationships and conveys customer needs clearly to internal teams.
- Practical AI fluency, such as using AI assistants and coding tools or building simple agents, scripts or workflows.
- Two to five years of experience, either in management consulting or as a customer-facing operator at a venture-backed startup who has owned end-to-end deployments.
- Bachelor's degree from a highly ranked university.
- Willing and able to travel 25% to 75% of the time to customer sites.
- Able to work on-site five days a week in San Francisco, CA.
Bonus points
- Previous experience at a company focused on mechanical engineering or manufacturing.
Benefits
Compensation and benefits
- Base salary: USD 150,000 to 200,000 per year
- Equity
- Health and dental coverage
- Retirement plan
Location and work model
- San Francisco, CA, United States
- On-site, 5 days in-office per week
- Full-time