The Quality Assurance Associate provides administrative and documentation support to the Quality Assurance team at the LGC Alexandria site. The position supports the organization, maintenance, and tracking of quality records and other routine Quality Management System activities. This role works under the direction of Quality Assurance personnel and may interact with Production, Production Control, Supply Chain, Regulatory Affairs, and other internal departments to collect information, route documentation, maintain trackers, and support timely completion of assigned quality administrative activities.
This role is a part-time temporary 6 month assignment.
To perform this job successfully, an individual must be able to capably perform each of the following essential duties:
- Assist with maintaining accurate and complete electronic and hard-copy quality files
- Support the routing of documents for review, approval, revision, and archival
- Assist with formatting quality documents using approved templates
- Support periodic reviews of files to identify missing, incomplete, or outdated records
- Escalate documentation discrepancies to the appropriate Quality Assurance team member
- Enter and update information in approved quality systems, spreadsheets, and databases
- Assist with maintaining administrative trackers for deviations, COAs, nonconformances, rework, corrective actions, training, document changes, and other quality activities
- Assist with compiling supporting documentation for quality events and investigations
- Support follow-up and closure activities by collecting records and maintaining action-item trackers
- Assist with production record organization and administrative review in accordance with established instructions
- Review entered information for accuracy and completeness
- Assist with maintaining organized electronic folders for metrics, reports, and supporting records
- Support temporary projects and other administrative quality activities as assigned
- Perform other duties as required, or assigned by management, to meet business needs
Essential Knowledge and Qualifications:
- High school diploma or equivalent
- Strong organizational skills and attention to detail
- Effective written and verbal communication skills
- Ability to manage multiple assigned tasks and meet established due dates
- Ability to work independently on routine activities while recognizing when assistance or escalation is required
- Working knowledge and proficiency with Microsoft Office, particularly Outlook, Word, and Excel
Desired Knowledge and Qualifications:
- Previous experience in a regulated manufacturing, laboratory, medical device, biotechnology, or quality environment
- Familiarity with quality records, document control, production records, technical writing of CAD design, and electronic quality systems
- Experience maintaining spreadsheets, logs, databases, or administrative trackers
- Familiarity with data-integrity and good documentation practices
Behavioural and Interpersonal Competencies:
- Resonate and operate in line with LGC’s core value behaviors: Passion, Curiosity, Integrity, Brilliance, and Respect
- Demonstrates integrity, accuracy, and dependability
- Works effectively with Quality Assurance and cross-functional team members
- Ability to follow established procedures and accepts direction and feedback
- Communicates promptly when records, information, or instructions are unclear
- Adapts to changing assignments and departmental priorities
Pay Disclosure:
Typical starting pay for this position ranges from $20.00–$25.00 per hour, based on relevant experience, education, skills, and internal equity. The fully established pay range for the position extends up to $30.00 per hour.
What we offer (US based-employees):
- Competitive compensation with strong bonus program
- Comprehensive medical, dental, and vision benefits for employees and dependents
- FSA/HSA Pre-tax savings plans for health care, childcare, and elder care
- Deductible Buffer Insurance and Critical Illness Insurance
- 401(k) retirement plan with matching employer contribution
- Company-paid short- and long- term disability, life insurance, and employee assistance program
- Flexible work options
- Pet Insurance for our furry friends
- Enhanced Parental leave of 8 additional weeks
- PTO that begins immediately
- Town Hall monthly meeting onsite/virtual, Cheer program where employees are recognized for outstanding work, Company wide social events, frequent catered lunches and much more!
Equal opportunities
LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or parental, religion, or belief. Shortlisting, interviewing, and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.
For more information about LGC, please visit our website www.lgcgroup.com
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