Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together. What this role is all about As a Product Success Intern, you will be part of our Product Success team. Product Success is the area that helps customers adopt our products and get real value from them, working between customers, sales, and product. You will work on OTT channels such as WhatsApp and Viber, where providers like Meta play a key role, in an international environment with hands-on exposure to both product and business topics. You will have a mentor who guides you through onboarding, and there is a possibility of development and long-term growth with us. What you'll do Support Product Success team members in their daily work on product adoption, customer use cases, and solution implementation on OTT channels such as WhatsApp and Viber. Work with data and product performance metrics in Excel, Power BI, and other tools, and gather feedback from regional sales teams and customers to help us spot improvement opportunities and take part in roadmap discussions. Use AI tools to generate content and prepare internal materials such as product documentation, implementation guides, enablement guides, regional alignment materials, reports, and presentations. Collaborate with cross-functional teams including Product, Sales, Marketing, Customer Services, engineering, and design to understand how products are positioned, sold, and used. What makes you a strong fit You are a student in a technical, business, or related field (with a focus on Finance, Management, Sales, and similar). You can work a minimum of 30 hours per week. You have valid student rights from Studentski Centar for at least a year. You like data and how it tells a story about key trends and drivers. You are comfortable using AI tools, including for content generation. You have knowledge of Excel (basic data analysis) and PowerPoint. You communicate openly and can get your message across clearly. You are proactive and ready to put in the effort to get things done. You are fluent in English, both spoken and written. Diversity drives connection Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. Read more about our hiring process. Please be aware that Infobip processes job applications only through our official platform Workday. Applications submitted via other third-party platforms are not reviewed or processed by Infobip. We believe technology should unite people, not create distance. That’s why we make advanced communication solutions available to businesses of all sizes, everywhere - empowering them to connect with their customers in ways that feel natural, personal, and meaningful. Because the future of communication belongs to all of us. Economy 4.0: The Future of Communication | Official Documentary | CBS News From a Croatian startup to a global leader, we’ve grown by seizing opportunities - and now it’s your turn. With 3,500+ peers in 75+ locations, Infobip is powered by diversity, innovation, and cross-border collaboration. Here, you’ll connect with talented colleagues worldwide, learn from different perspectives, and grow beyond boundaries. Learn more 👉 Life at Infobip - Infobip From product quality to AI and collaboration, our Engineering & Product teams are shaping work that matters. This video gives you a look inside the people, mindset, and opportunities behind it all. Great work happens when you feel valued, supported, and motivated. That’s why our benefits are built to help you thrive - at work and beyond. Enjoy flexible work arrangements, Employee Stock Ownership Plan (ESOP), competitive salary and rewards, and time off when it matters most. Grow your career with internal mobility, mentorship, and global opportunities in our hubs worldwide. Join a company that values your growth, well-being, and success. Explore more 🌱 Working at Infobip - Infobip We've built something special here - a place where you can thrive personally while turning creative ideas into groundbreaking reality. And how do we make sure this empowering environment keeps supporting you? By staying true to our principles - every day, every step of the way. Learn more about our culture 🔗 Principles - Infobip

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