Lets Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Minimum Requirements: Namibian Citizenship. Grade 12 with minimum of 25 points. Tertiary qualification will be an advantage 1-3 years relevant experience. Computer literacy in Microsoft office (Word, Excel, Outlook, PowerPoint). Ability to analyse, Interpret and action client accounts. Ability to prioritise and meet deadlines. Strong administrative skills. Job Specification: Perform daily collections administration tasks in payroll collections and EFT collections and legal recoveries including pay-date-management. Meet daily/ weekly targets. Timely and effective collection of instalments. Ensure cases are worked within the required Quality standards and turnaround time. Improve the overall collections performance and legal recoveries and reduce debt write-off. Compile and dispatch monthly instalment due lists to clients. Make outbounds calls in accordance with predetermined schedules. Follow up on arrear instalments via telephone in adherence with productivity standards. Ensure correct matching of receipts. Attend and resolve client queries. Drive Proactive management of client file; and Provide ad-hoc and weekly reporting as and when required. na Skills Action Planning, Client Management, Computer Literacy, Database Administration, Desktop Publishing (DTP), Executing Plans, Management Reporting, Network Administration, Numerical Aptitude, Office Systems, Oral Communications, Policies & Procedures, Report Review, Resource Scheduling Competencies Collaborates Communicates Effectively Drives Results Ensures Accountability Plans and Aligns Tech Savvy Education NQF Level 3 & NQF Level 2 - Below school leaving Closing Date 18 November 2026 , 23:59 The Old Mutual Story! Old Mutual is a premium African financial services organisation that offers a broad spectrum of financial solutions to retail and corporate customers across key market segments in 14 countries. The lines of business include Life and Savings, Property and Casualty, Asset Management and Banking and Lending. We are rooted in our purpose of Championing Mutually Positive Futures Every Day and believe that a great customer experience is anchored in a great employee experience.

Collections Administrator.

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