Primary City/State: Phoenix, Arizona Department Name: Work Shift: Day Job Category: Phlebotomy Looking for Your Next Challenge? Internal Opportunity Available! We’re seeking an experienced team member to support IOP onboarding, client training, quality initiatives, and statewide outreach events. Ideal candidates have: Strong phlebotomy experience Excellent customer service skills Experience training or mentoring others Flexibility to travel throughout Arizona A passion for delivering exceptional service If you’re ready to grow professionally while making a meaningful impact for our clients and patients, apply today! POSITION SUMMARY This position sets up customers for immediate success by facilitating the implementation process for new accounts by providing consistent and high-quality onboarding services to new and complex clients who have been approved for placement of an in-office phlebotomist (IOP). Responsible for educating customers, help solve technical problems and ensure smooth adoption of our products and services. This position will support SQL events and provide on-site lab services and health screenings for employer groups, Mobile Patient Service Centers, Professional Sports Teams, and Health Events throughout the state. Performs all functions according to established policies, procedures, regulatory and accreditation requirements, as well as applicable professional standards. KNOWLEDGE, SKILLS AND ABILITIES Demonstrates good organization, communication, and interpersonal skills. Able to manage concerns of patients, employees, and clients in a professional manner. Ability to work independently with minimal on-site supervision. Excellent data entry and computer knowledge Capable of handling multiple priorities in a high-volume setting Excellent phlebotomy skills including pediatric and geriatric venipuncture, and capillary collections. Demonstrated familiarity and compliance with all protocols, practices, and procedures of the Patient Services Division. Must be able to work cross-functionally with the Sales, and other departments across the organization. Must be able to make executive decisions on their own to ensure the best outcome for the company and our clients/patients. Must be proficient with and be able to train phlebotomists on the use of multiple client EMR platforms, Physician Owned Labs LIS's. MINIMUM QUALIFICATIONS Minimum age requirement of 18. High School diploma or equivalent may be required dependent on state regulatory requirements. Requires DHS Fingerprinting Certification or the ability to obtain fingerprint certification. Three (3) years of experience with a strong knowledge and understanding in a clinical laboratory area within test management/phlebotomy. Dependent on department/location, candidate must possess a valid state driver's license in the state of employment and be eligible for coverage under the company auto insurance policy. Travel and flexible hours required to work multiple locations with minimal notice, for extended periods of time including overnight travel. Must be flexible and available based on staffing requirements which may require weekends, evenings, early mornings, holidays, overtime and on-call. PREFERRED QUALIFICATIONS National Phlebotomy Certification Phlebotomy - 5 years inclusive of pediatric and geriatric venipuncture, and capillary collections 3 years of exceptional customer service experience. Medical training: medical assistant or paramedic training. Bilingual (Spanish/English). Previous leadership experience or participation in leadership training programs. Understanding of the general economics of business. Additional related education and/or experience. EEO Statement: EEO/Disabled/Veterans Our organization supports a drug-free work environment. Privacy Policy: Privacy Policy Make Great Friends and a Difference in Your Communities You’ll feel like you’re in the right place at Sonora Quest Laboratories/Laboratory Sciences of Arizona (SQL/LSA), doing great work on behalf of a healthy community. While many organizations tout “teamwork and camaraderie,” there is no denying that our compassionate, collaborative culture is a cut above the rest. Our team members work together daily to create a work environment where everyone feels supported and empowered to be their best selves and do their best work. Grow your career and see for yourself how gratifying and satisfying being a part of our team can be. You Belong Here. Sonora Quest Laboratories is a proud partner of Banner Health. We are proud to offer a comprehensive benefit package for all benefit-eligible positions. Please visit our Benefits Guide for more information. EEO/Disabled/Veterans Laboratory Sciences of Arizona supports a drug-free work environment. Privacy Policy As of Sept. 9, 2026, Apple Sign-In will no longer be supported on our career site due to technical issues. If you’ve used Apple “Hide My Email”: Please create a new account using your personal email address or use a Google or LinkedIn account. If you have active application, please contact [email protected] for assistance merging your profiles so no history is lost. If you’ve used Apple and shared your email: To regain access, select ‘Sign in with email’ and use the ‘Forgot Your Password?’ feature – enter your Apple email and the follow the reset steps to access your account. You can also sign in with Google or LinkedIn using the same email. Your account and application history are fully intact. Need help? Contact the Sonora Quest Laboratories/Laboratory Sciences of Arizona Recruitment team at [email protected].

Client Solutions Specialist.

more at Bannerhealth.

Hospital Phlebotomy Tech I - Banner Desert (Evening Shift)

Medical Lab Technician I - Banner Ironwood (Night Shift)

Medical Lab Technician I - Banner Ironwood (Night Shift)

similar roles.

Director, Strategic Intelligence

Manager, Platform Services

Senior Geoscience Technologist

Senior Crude & Diluent Commercial Scheduler

City Cast Denver, "Keep it Local" Newsletter Writer

Registered Behavior Technician - RBT/BT - Full-Time

more at Bannerhealth.

Hospital Phlebotomy Tech I - Banner Desert (Evening Shift)

Medical Lab Technician I - Banner Ironwood (Night Shift)

Medical Lab Technician I - Banner Ironwood (Night Shift)

similar roles.

Director, Strategic Intelligence

Manager, Platform Services

Senior Geoscience Technologist

Senior Crude &amp; Diluent Commercial Scheduler

City Cast Denver, "Keep it Local" Newsletter Writer

Registered Behavior Technician - RBT/BT - Full-Time

Senior Crude & Diluent Commercial Scheduler