Are you GREAT at managing and retaining B2B clients?
Can you promote VALUE to build sales and strengthen client relationships?
If you answer YES, City Wide Facility Solutions could offer a career for you!
City Wide Facility Solutions seeks a territory-based Account Manager to be a daily, single point of contact supporting 50+ commercial clients. A Facilities Solutions Manager develops a working relationship with clients by saving these businesses time by delivering on our promises and managing services, to continue our record of unsurpassed client retention.
- Serve as the single point of contact consulting with clients, ensuring quality work
- Manage, expand and diversify client relationships with an eye toward identifying new/additional services opportunities and growing revenues (and your own earnings!)
- Guide, manage, mentor your Night Ops staff in working with contractors and crews
- Implement company policies, procedures and Best Practices for client service
- Proactively minimize client issues, promote the services we offer
- Retain clients for the long term
City Wide is a dynamic and growing Sales Management organization emphasizing a dedication to serving others with excellence. You get the distinct opportunity to help make the work life of each client a little easier and build relationships for the benefit of our clients. Part of our Mission is to create a Ripple Effect that positively impacts the people and community ser serve!
Requirements
Preferred Qualifications:
- 3+ years sales and management experience
- Outstanding and responsive customer service skills built on a sense of urgency
- Detail oriented with excellent track record of follow through
- Energized by serving clients proactively
- Hungry for success with a desire to win
- Works independently; self-starter who can coordinate with Ops and Sales teams to execute services
- Excellent verbal and strong written communication skills
What YOU will bring:
- Engaging and Energetic personality – relationship builder, ability to ask questions and be a good listener
- Insightful and creative approach to handling client needs; great communication skills
- A solid work ethic, a sense of urgency, self-starter
- MS Office and CRM familiarity
- Bachelor’s Degree (or equivalent experience in Ops, Sales or Customer Service)
Benefits
Competitive compensation package including:
- Base salary + Monthly Commissions earned + Quarterly & Annual Bonus program
- Anticipated first year total comp of $90-$110k and, with our commission and bonus plan, top performers earn MORE
- PTO earned starting on Day 1
- Gas & Phone allowances
- 401k plan with defined company match
- Life & AD&D Insurance – company Paid; Health, Vision and Dental benefits subsidized; Awards and Trip opportunities…