As a systems and infrastructure operations, maintenance and development analyst, you support IT efficiency. You design, configure, administer, maintain, upgrade and test the quality of business solutions, computer networks, management systems, programs and database servers based on the organization's needs. You analyze and diagnose complex issues related to IT deliveries, rollouts, infrastructure operations, controls and quality assurance. You provide opinions in accordance with your discipline's rules and recommend solutions to improve and optimize standards, policies and programs. You propose implementation plans. You actively help establish and implement a quality assurance strategy for business solutions in a medium- to large-scale focus area. Your projects and initiatives require extensive knowledge of your line of work. You coordinate the planning, design and execution of projects and initiatives. You help solve complex problems using your analytical skills and detailed knowledge of your line of business. Coordination is critical. You interact with stakeholders working in other fields. You serve as a resource person for your unit, clients and partners. More specifically, you will be required to: Coordinate the development of a quality assurance strategy for targeted teams. Identify, input, analyze and interpret data to support testing phases, implementation strategies, quality assurance testing, decision-making and processes that monitor the application of management policies and practices. Analyze risks. Write reports, propose solutions and make recommendations. Provide advice on how to implement recommendations. Prepare and recommend action plans to address issues in accordance with rules and parameters. Actively help develop, implement and update management policies, practices and standards. What we offer* Competitive salary and annual bonus 4 weeks of flexible vacation starting in the first year Defined benefit pension plan that provides predictable, stable income throughout retirement Group insurance including telemedicine Reimbursement of health and wellness expenses and telework equipment * Benefits apply based on eligibility criteria. #LI-Hybrid What you bring to the table Bachelor's degree in a related field A minimum of four years of relevant experience Please note that other combinations of qualifications and relevant experience may be considered Knowledge of French is required Advanced proficiency of English due to the nature of the duties or work tools or because the position involves interactions with English-speaking partners, members and/or clients Action oriented, Business insight, Complexity, Customer Focus, Differences, Nimble learning Equity, Diversity, Inclusion and Accessibility At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve. If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask! Trade Union (If applicable) Job Family Information technology (FG) Unposting Date 2026-11-18 Desjardins Group is the largest cooperative financial group in North America. We're the choice for over 52,000 employees and we're named one of Canada's top employers by Mediacorp and Forbes. We offer a full range of financial products and services and share our expertise in personal services, business services, wealth management, life and health insurance, and property and casualty insurance. Pursuing a career at Desjardins means being part of an organization that puts people first. The jobs you found aren’t the right fit? Introduce yourself: we want to know you!

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