Job Title: Senior Manager, People Solutions Job Description We're looking for a People Solutions Lead to support our NORBAL region, covering Norway, Sweden, Denmark, Finland, Latvia, Lithuania, and Estonia. In this strategic role, you'll partner with senior business leaders to shape and deliver people initiatives that drive engagement, performance, and business success across multiple countries. Acting as a trusted advisor, you'll provide expert guidance on employee relations, organizational effectiveness, workforce planning, talent development, and employment legislation within the Nordic and Baltic markets. This is an opportunity to make a meaningful impact in a dynamic, international environment while working closely with regional leadership teams to support organizational growth and transformation. What You'll Be Doing Partner with senior leaders to develop and implement people strategies aligned to business objectives. Act as a trusted advisor on employee relations, performance management, and organizational effectiveness. Lead and manage complex employee relations matters, including investigations, disciplinary processes, Performance Success Plans (PSPs), and exits. Ensure compliance with local labor legislation and company policies across the Nordic and Baltic countries. Support organizational design, workforce planning, restructures, business changes, ramp-ups, and ramp-downs. Drive employee engagement initiatives and support action planning to enhance the employee experience. Facilitate talent management processes including talent reviews, succession planning, and development discussions. Analyze people data and metrics to identify trends, risks, and opportunities, supporting informed business decisions. Maintain high standards of HR data integrity and governance, including Workday and HR systems. Manage employee escalations and sensitive people matters with professionalism, discretion, and sound judgment. Champion the use of technology and AI-enabled solutions to improve efficiency, insights, and employee experience. What We're Looking For Strong experience partnering with business leaders on a broad range of people-related matters. Expertise in employee relations, performance management, and employment legislation. Experience supporting the full employee lifecycle within a complex, fast-paced environment. Strong understanding of Nordic and Baltic employment practices and labor regulations. Proven ability to influence stakeholders and build trusted relationships across all levels of the organization. Experience leading organizational change, workforce planning, and talent initiatives. Strong analytical skills with the ability to interpret people data and translate insights into action. Experience working with HR systems, people data, and reporting tools, including Workday. A proactive, solutions-focused approach with strong decision-making and problem-solving skills. Confidence managing sensitive situations with professionalism and sound judgment. Demonstrated ability to leverage AI and technology to enhance effectiveness and operational excellence. Fluent English communication skills, both written and verbal. What's in It for You Opportunity to partner directly with senior leadership across a diverse, international region. Exposure to a broad range of strategic and operational HR initiatives. Ability to shape people strategy and influence business outcomes. Collaborative and inclusive work environment with opportunities for growth and development. Hybrid working arrangement from one of our NORBAL locations - Norway, Sweden, Denmark, Finland, Latvia, Lithuania, and Estonia. Location: SWE Solna Solna Strandväg 84 Language Requirements: Time Type: Full time Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.

Senior Manager, People Solutions.

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