City/State: Nyack, New York Department: Emergency Department_2 Bargaining Unit: NH- NYSNA Work Shift: Day Work Days: NIGHTS VARY, WEEKENDS AND HOLIDAYS Scheduled Hours: 7 PM-7 AM Scheduled Daily Hours: 11.5 HOURS Hours Per Pay Period: 37.5 Hourly Rate/Range: $55.40+ per hour For positions that have only a rate listed, the displayed rate is the hiring rate but could be subject to change based on shift differential, experience, education or other relevant factors. Job Summary The Registered Professional Nurse is responsible for managing, delegating, coordinating and providing nursing care through utilization of the nursing process. The above is accomplished with the utilization of effective communication skills with patients, significant others and members of the multidisciplinary health care team. Within the scope of practice assumes responsibility, as necessary, for the assessment, treatment and care of patients of all ages (neonate to geriatric). Displays an understanding of the developmental needs of the patient when planning and implementing treatment. Displays competency in obtaining information and interpreting the patient's behavior based upon an understanding of the patients cognitive, biopsychosocial and religious cultural aging processes. The Registered Nurse is accountable for maintaining his/her clinical competence in reaching the defined standards of care for the area of nursing practice. Essential Functions JOB SPECIFIC COMPETENCIES: Demonstrates the required job specific technical/professional knowledge, skills and abilities. * 1. Systematically provides nursing care to patients within the framework of the nursing process and established standards of practice. 2. Integrates principles of patient safety in the provision of direct nursing care and medication management. 3. Adheres to established system-wide communication standards and processes. 4. Participates in designated forums which address patient care, patient education, policy and procedures, safety and clinical outcomes. 5. Demonstrates accountability for maintaining and improving professional knowledge and skill related to the area of practice. • Document on addendum age specific competency. Part II: Employee Performance Standards A. CUSTOMER SERVICE: 1. Demonstrates the ability to create a positive interaction with the customer. 2. Demonstrates positive communication with people of different cultures, values and beliefs. 3. Demonstrates the ability to acknowledge customer concerns and takes corrective action. 4. Demonstrates compliance with identified customer service behaviors. 5. Provides escort to customers when necessary. B. PERFORMANCE IMPROVEMENT: 1. Participates in Department/Hospital-wide activities which improve processes and/or outcomes. 2. Utilizes resources to maintain and improve self development and knowledge. 3. Complies with licensure and/or certification requirements. 4. Participates in annual competency assessment. C. BUDGET: 1. Demonstrates fiscally prudent use of equipment and supplies. 2. Utilizes charge process for supplies/equipment. D. PROJECTS/ASSIGNMENTS: 1. Completes projects/assignments within projected time frames and expectations. Demonstrates adherence to Montefiore Nyack Hospital “We Care” standards including: WORKING TOGETHER “I will commit to work together in a courteous, respectful manner. I will demonstrate a positive spirit of service with all employees with whom I interact.” • Place team success above individual recognition. • Be receptive to new ideas and approaches within my workplace. • Offer assistance generously without hesitation. EMPOWERMENT “I will be accountable, responsible, and self-directed in all aspects of my work at all times.” • See projects through to ensure completion. • Problem solve with patients, family members, and other employees. • Follow up to ensure a resolution. COMMUNICATION “I will demonstrate positive communication in a clear, courteous and appropriate manner at all times.” • Answer the phone within three rings if possible and identify myself, my department, and ask, “How may I help you”? • Use effective verbal and written communication to patients, families, visitors, using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) • Use positive communication in my tone of voice, body language, and choice of words. • Respond to e-mails in a courteous manner, with-in twenty-four hours. APPEARANCE “I will dress in a manner that reflects a professional and positive image of the hospital at all times”  Maintain a clean, neat, and professional appearance which adheres to the hospital dress code policy.  Promote and adhere to Nyack Hospital's guidelines regarding a safe and clean work environment for employees, patients, families and visitors. RESPONSIVENESS “I will demonstrate the ability to provide timely feedback and communication to patients, visitors, and coworkers.” • Respond to patient call lights and ask if I can assist. (No Pass Zone). • Respond empathetically. • Apologize for delays and concerns. EXCELLENCE IN SERVICE “I will strive to ‘do my best everyday’ in exceeding customer expectations.” • Anticipate and address my patients’, families and visitors needs. • Avoid negativity and exhibit a “can-do” attitude. • “Manage up” fellow employees, physicians, departments, and the organization, to increase patient confidence both internally and in the community. • Exit elevators to accommodate our patients’ first. • Acknowledge people in the hallway by smiling and making eye contact. • Help lost guests and new employees by escorting them to their destination. Demonstrates adherence to Montefiore Nyack Hospital “We Care” standards including: WORKING TOGETHER “I will commit to work together in a courteous, respectful manner. I will demonstrate a positive spirit of service with all employees with whom I interact.” • Place team success above individual recognition. • Be receptive to new ideas and approaches within my workplace. • Offer assistance generously without hesitation. EMPOWERMENT “I will be accountable, responsible, and self-directed in all aspects of my work at all times.” • See projects through to ensure completion. • Problem solve with patients, family members, and other employees. • Follow up to ensure a resolution. COMMUNICATION “I will demonstrate positive communication in a clear, courteous and appropriate manner at all times.” • Answer the phone within three rings if possible and identify myself, my department, and ask, “How may I help you”? • Use effective verbal and written communication to patients, families, visitors, using the principles of AIDET (Acknowledge, Introduce, Duration, Explanation, Thank You) • Use positive communication in my tone of voice, body language, and choice of words. • Respond to e-mails in a courteous manner, with-in twenty-four hours. APPEARANCE “I will dress in a manner that reflects a professional and positive image of the hospital at all times”  Maintain a clean, neat, and professional appearance which adheres to the hospital dress code policy.  Promote and adhere to Nyack Hospital's guidelines regarding a safe and clean work environment for employees, patients, families and visitors. RESPONSIVENESS “I will demonstrate the ability to provide timely feedback and communication to patients, visitors, and coworkers.” • Respond to patient call lights and ask if I can assist. (No Pass Zone). • Respond empathetically. • Apologize for delays and concerns. EXCELLENCE IN SERVICE “I will strive to ‘do my best everyday’ in exceeding customer expectations.” • Anticipate and address my patients’, families and visitors needs. • Avoid negativity and exhibit a “can-do” attitude. • “Manage up” fellow employees, physicians, departments, and the organization, to increase patient confidence both internally and in the community. • Exit elevators to accommodate our patients’ first. • Acknowledge people in the hallway by smiling and making eye contact. • Help lost guests and new employees by escorting them to their destination. Qualifications Associate Degree Required or Bachelor Degree Preferred Experience: 1 year Med/Surg experience preferred National Certification in area of practice preferred. On Call required for the following areas: OR, PACU, and Cath Lab For transfer requirements, please refer to the NYSNA CBA Registered Nurse New York - New York State Board of Nursing Required BLS Basic Life Support - American Heart Association Required ACLS - Advanced Cardiac Life Support - American Heart Association Required for the following areas: ED, SICU, MICU, 3 Doctors, Cath Lab, Endo, Labor & Delivery, Nursing Radiology, and SDS within 6 months of hire/transfer; PACU (within 3 months of hire/transfer) PALS - Pediatric Advanced Life Support - American Heart Association Required for the following areas: ED, Nursing Radiology, and SDS (within 6 months of hire/transfer); PACU (within 3 months of hire/transfer NRP - Neonatal Resuscitation Program - American Heart Association Required for the following areas: Labor & Delivery, Mother/Baby, and NICU withing 6 months of hire ONS/ONCC Chemotherapy/Biotherapy Certificate Chemotherapy Biotherapy Fundamentals of Administration - Oncology Nursing Society Required for the Infusion Center Required Montefiore Nyack Hospital is an equal employment opportunity employer. Montefiore Nyack Hospital will recruit, hire, train, transfer, promote, layoff and discharge associates in all job classifications without regard to their race, color, religion, creed, national origin, alienage or citizenship status, age, gender, actual or presumed disability, history of disability, sexual orientation, gender identity, gender expression, genetic predisposition or carrier status, pregnancy, military status, marital status, or partnership status, or any other characteristic protected by law. If you’re a skilled healthcare professional who values teamwork and excellence in patient care, then Montefiore Nyack Hospital could be your perfect match. As part of the Montefiore Health System, we offer the quality of a premier academic medical center and the caring of a community hospital. We’re committed to the health and well-being of Rockland County’s residents and our team members, and offer flexible opportunities for per diem, part-time and full-time employment. Team members benefit from: Robust compensation package, including competitive pay, medical benefits, tuition reimbursement and more Outstanding professional staff The clinical excellence of the Montefiore Health System Opportunities for growth through training and continuing education Equal Opportunity Employment Zero tolerance policy for discrimination, harassment and abuse Fair employment practices, including equal treatment in hiring, promotion and compensation WE CARE code of conduct for all team members ust 35 miles from New York City, Rockland County offers friendly communities, natural beauty, outdoor pursuits, convenient shopping and easy access to New York City. While Rockland County has plenty to offer, both the mountains and the beach are within a few hours’ drive. Rockland is an area full of history and has a vibrant arts scene with museums, theaters, music venues, cultural events and festivals. Learn more about cultural events in Rockland County. With over 3,000 acres of parks, Rockland County is a Preserve America Community protecting open spaces and uncluttered skylines. The county offers trails, dog runs, historic landmarks, water activities, golf and horseback trails. Learn more about outdoor activities in Rockland County. One of the top dining areas in the Hudson Valley, Rockland County features award-winning chefs and a growing craft beverage scene. Shopping options range from independent boutiques in quaint downtowns to the Palisades Center mall, a four-level shopping experience. Learn more about dining and shopping in Rockland County. Safe, thriving communities with outstanding schools and healthcare make Rockland County ideal for both professionals and families. Whether you’re growing your family and looking for good schools and family-friendly neighborhoods or growing your career and looking for higher education opportunities close to home, Rockland County has what you need.

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