Position Overview The Muda Operator (2nd shift) is a key position within operations that will focus on handling problem orders by identifying the problem, analyzing possible solutions, and deciding on the best course of action, in a timely manner. Essential Functions (Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.) · Diagnose why an order had to be removed from the standard process · Ability to successfully resolve an issue and move the order along to the next process · Respond to and/or report recurring issues. · Assist with and perform investigations into process failures and document findings accordingly · Support cross-training efforts for current techs and assist in training new techs, as needed. · Continuously identify opportunities to improve the overall success of operations. · Work with engineering and quality to initiate and implement process improvements · Effectively work in a dynamic, team environment, with the flexibility to rotate responsibilities as required. · Perform quality checks on devices. · Proactively identify areas for improvement related to operations. · Maintain accurate documentation and records with integrity. · Interpret and input data into application-based data systems. · Read, comprehend, and adhere to written work instructions, SOP’s, etc · Follow verbal instructions from supervisors, group leaders, and trainers. · Adhere to all safety policies and procedures and promote a safe work environment for all team members. · Consistently meet attendance, quality, and productivity expectations. · Accomplish other duties as required. Competencies (Knowledge and Skills needed for this position) · Strong oral and written communication skills. Group presentation skills. · Read, Write, and Speaks English · Strong computer experience. · Proactively identify areas for improvement related to manufacturing quality, processes, and productivity, by monitoring actual production. · Continue to work as a tech when not assigned training duties · Attention to detail and ability to work with a sense of urgency. · Ability to adapt to/work in a dynamic workplace environment · Ability to work independently and as part of a team · Ability to identify opportunities for process improvements · Be flexible to change to complete job functions and actively seek opportunities through flexing to achieve business objectives. Required Education High School Diploma/GED Required Experience o Hearing Aid Manufacturing experience preferred. o Knowledge of a variety of hearing aid manufacturing roles Thank you for your interest in careers at GN! This site includes GN Hearing roles only. For GN roles across our brands including Jabra, SteelSeries or Blue Parrott, please visit this GN career site. GN brings people closer through our leading intelligent hearing, audio, video, and gaming solutions. Inspired by people and driven by innovation, we deliver technology that enhance the senses of hearing and sight. We help people with hearing loss overcome real-life challenges, improve communication and collaboration for businesses, and provide great experiences for audio and gaming enthusiasts. GN was founded more than 150 years ago with a vision to connect the world. Today, inspired by our strong heritage, GN touches more lives than ever with the broadest portfolio of products and services in our history – fostering a sense of community, openness, and understanding. By listening to customers and combining our unique expertise in the human ear, audio, video, and speech, wireless technologies, software, and miniaturization, we transform what it takes to bring people closer to what is important to them. The GN-owned brands that are responsible for bringing these technologies to life: Medical grade hearing technology: ReSound, Beltone, Interton, Jabra Professional collaboration: Jabra, BlueParrott, FalCom Gaming, calls and media: SteelSeries, Jabra Founded in 1869, the GN Group employs 7,000 people and is listed on Nasdaq Copenhagen (GN.CO). GN’s solutions are sold in around 100 countries across the world. If you would like to learn more about us, visit our homepage gn.com or click on our different brands. You can also connect with us on LinkedIn, Facebook and Twitter.

Warehouse Muda III (2nd Shift).

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