OPPORTUNITY 🌍
Are you looking for an internship at a fast-growing startup where you'll do far more than just observe? Are you creative, socially engaged, and passionate about customer relations, festivals, events, and social media? Then we'd love to hear from you.
At Innercrowd, we help festival and club organizers turn their biggest fans into ambassadors. Through our platform, thousands of ambassadors promote and sell tickets for their favorite festivals and club nights. As an intern, you'll be a fully integrated member of our Customer Success & Marketing team from day one.
THE ROLE 🧭
As a Customer Success Intern at Innercrowd, you’ll become a key part of our team from day one. Every morning starts with a team stand-up where we discuss upcoming festivals, live campaigns, and how we can help our clients sell out their events.
Throughout the day, you’ll be in direct contact with ambassadors and event organizers, helping them get the most out of our platform. You’ll support clients in launching campaigns, answer questions from ambassadors, review content submissions, and make sure every campaign runs smoothly. No two days are the same, and you’ll have a real impact on the success of some of the biggest festivals and events in Europe.
WHAT YOU’ll DO 🏄
You'll support the Customer Success team across a variety of tasks, including:
Managing ambassador communities
Setting up ambassador campaigns and rewards within our platform
Monitoring and responding to inquiries from ambassadors and clients
Reviewing and approving ambassador submissions
Creating branded templates for festivals and events
Brainstorming impactful content ideas
Writing blog articles and creating social media content for TikTok and Instagram
WHO ARE YOU 🪄
You're currently enrolled in an MBO, HBO, or university program in Marketing, Communication, Commercial Economics, Creative Business, or a related field
You're fluent in Dutch and have a good command of English
You have excellent Dutch writing skills and a strong sense of tone of voice
You're active on social media, especially TikTok and Instagram
You're creative and proactive
You enjoy engaging with customers and online communities
You're hands-on, independent, and eager to learn
WHAT WE OFFER 🤝
An internship with real responsibility from day one
The opportunity to work in an ambitious and fast-growing team
Plenty of room for your own ideas and initiative
Hands-on experience with AI tools and guidance on using them effectively
Valuable experience in Customer Success, marketing, and community building
Free tickets to some of the best festivals and events
A monthly internship allowance of €350
A nice office in The Hague
PRACTICAL INFORMATION 📍
Location: The Hague
Start date: ASAP
Availability: Minimum 4 days per week
Duration: Minimum 5 months
HOW TO APPLY ✍️
Does this sound like the perfect internship for you? We'd love to hear from you.