At Sword, we’re building AI to heal billions and unlock humanity’s full potential. In doing so, we’re pioneering AI Care, a fundamentally new approach to healthcare built for medical reasoning, safety, and real-time treatment, not generic technology applied after the fact. As both a clinical-centric frontier AI lab and an applied AI platform, Sword is reimagining how care is delivered at scale, removing traditional barriers like appointments, waiting rooms, and stigma so more people can access the care they need—and ultimately get back to lives lived in full.
Since 2020, Sword has expanded across physical therapy, women’s health, cardiometabolic, and mental health, and is now moving beyond the session to a fully AI-native, 24/7 care program that brings physical activity, therapeutic exercise, psychotherapy, nutrition, and behavior change into one connected experience. More than 700,000 members across three continents have completed over 10 million AI sessions, helping 1,000+ enterprise clients avoid more than $1 billion in unnecessary healthcare costs. Backed by 42 clinical studies, 44+ patents, and more than $500 million raised from leading investors including Khosla Ventures, General Catalyst, and Founders Fund, Sword is defining a new standard for healthcare.
AI Proficiency at Sword
AI fluency is a core expectation at Sword. Every candidate is assessed against our three-level framework — be ready to share real examples of how AI is already part of how you work.
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Explorer (Level 1) — Uses AI daily to boost personal productivity
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Builder (Level 2) — Creates workflows and tools that elevate the whole team
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Integrator (Level 3) — Embeds AI into products and processes at scale
Every hire must demonstrate at least Level 1. The expected level will vary depending on the seniority of the role.
Role
You’ll help ensure our software is developed, released, and maintained in line with quality standards and regulatory requirements. You’ll work closely with engineering, product, and regulatory teams to keep compliance practical and embedded in day-to-day delivery.
What you’ll be doing
- Manage and coordinate software releases, including release readiness checks, approvals, and release records
- Create and maintain technical documentation (e.g., software requirements, verification and validation records, traceability matrices, risk files)
- Support software lifecycle processes in line with standards such as IEC 62304 and ISO 13485
- Review change requests, bug reports, and deviations, and assess their quality and regulatory impact
- Contribute to risk management activities (ISO 14971)
- Support internal and external audits, CAPAs, and process improvements
- Promote quality best practices within development teams
What you need to have
- -3 years of experience in software quality, QA, or a regulated environment
- Hands-on experience with release management and technical documentation
- Familiarity with quality management systems and regulated software
- Understanding of the software development lifecycle and CI/CD concepts
- Strong attention to detail and clear written communication
- Ability to work independently and collaborate across teams
*The range below reflects base, variable, and equity for this role.
This is a starting point, not a ceiling — once someone joins and proves they're outlier talent, we adjust quickly to make sure their compensation matches their impact.
Job titles may span more than one career level, so actual pay depends on skills, qualifications, experience, location, and market demand, among other factors. The range reflects base salary plus any variable, bonus, or sales incentives, and our estimate of the value of private company stock options where applicable. It's subject to change, and future stock value isn't guaranteed. Sword also offers additional benefits beyond total compensation.