Weekly outpatient therapy isn't always enough, and a trip to the ER isn't the only answer. Patients and their families rely on Compass Health Center when in crisis – every day, we help people overcome depression, anxiety, suicidality, obsessions/compulsions, trauma, chronic pain, and other obstacles in order for our patients to live freely.
About This Role
As a TMS and Outpatient Tech, you’ll play a vital role in delivering essential Transcranial Magnetic Stimulation (TMS) therapy to our patients, under the supervision of an MD psychiatrist. You’ll be at the forefront of patient care, ensuring smooth and efficient treatment processes, assisting with prior authorizations, and contributing to patient management throughout their journey. If you’re passionate about mental health, thrive in a collaborative environment, and want to make a real difference, you would be a great addition to our team!
Our centrally located Chicago office is nestled in the vibrant neighborhood of North Center, not to mention the social events hosted on our fully furnished rooftop!
Schedule: Monday through Friday from 12pm - 8pm CST
What You'll Do:
- Collaborate and work closely with TMS Manager and Clinician team.
- Administers TMS to patients under supervision of MD psychiatrist.
- Collect and documents of vital signs, height, weight etc.
- Room patients from lobby to TMS or outpatient room.
- Ensure that all procedures and documentation comply with Compass Policy.
- Assist with Joint Commission audits, planning and preparation.
- Maintain confidentiality in matters related to patient, family, and client facility staff.
- Support Manager with monthly chart audits to monitor quality and performance measures in accordance with standards of care.
- Support Manager in quality, safety, & risk committees that support on-site practices.
- Provide supplementary assistance with infection control and prevention measures
- Support Manager in Medication, medical supply, and equipment inventory for program.
- Collaborate with Manager in initiating and managing Prior Authorizations for TMS
- Support all patients in practice, assist with rescheduling, communication and follow up to patients lost to treatment.
- Participate in daily team huddle to review scheduled patients, cancellations, time to next available appointment, clinically relevant information for patients that day/week and of concern, announcements, etc.
- Participate in professional development activities
- All other duties within the scope of training as assigned.
- Consults with: Psychiatrists, Nurse Practitioners, Program Directors, TMS Manager and Nurses and Administrative Staff
Who You Are:
- Exceptional interpersonal and therapeutic communication skills
- Robust organizational and time management skills, with noteworthy attention to detail
- Team player with adaptiveness and agility
- Experience in the delivery of TMS
- Medical Assistant or Certified Nursing Assistant (preferred)
- Current CPR certification (preferred)
- Experience in mental health care (preferred)
We are committed to a fair and equitable work environment. The expected compensation range for this role is below. This range includes multiple career path levels across the organization; where you fall in the range is dependent upon a number of factors including, but not limited to, your years of experience, type of experience, location, and education/certifications. Compass reserves the right to update these ranges.
We know job descriptions can be intimidating, so if this sounds like an opportunity for you, please don't hesitate to apply!
Who We Are
Compass Health Center is a recognized leader in crisis-level mental health, bringing passion, connection, and patient-centered care to the Partial Hospitalization and Intensive Outpatient space (PHP/IOP). Based in Chicagoland, we serve hundreds of patients every day, ranging from ages 5 through adulthood, in our onsite facilities or through our flourishing virtual programming. Compass fills a critical gap between outpatient and inpatient care through an intermediate level of Behavioral Healthcare.
A few more things we want you to know: our values are super important to us, and hopefully will be to you, too. Cultural humility, teamwork, continuous improvement, connection, patient centered care, passion, innovation, and agility should be your power sources. Joining Compass is an opportunity to feel fulfilled through a joint mission towards healing our communities.
Benefits & Perks
We know that you will be dedicated to your purpose here. We look at that investment as a two-way street. We are proud to offer plenty of space for growth, and opportunities to pursue continuous development within our organization.
For eligible positions, our other benefits include: comprehensive medical/dental/vision plans, 401k program with company matching, generous PTO (including competitive parental leave after 1 year of employment), and continuous training through CEU seminars and volunteering opportunities.
What’s Next?
Compass is committed to cultivating diverse and dynamic teams who exude passion for their craft, so whether or not you check all the boxes, we encourage you to apply – we’d be grateful to hear from you!