We are in search of young talent with an energetic personality, yet elegant that fulfill the requirements for a Hostess to work with our Food & Beverage team at the finest 5-star luxury resort in Bali.
Responsibilities
- Welcome and warmly greet guests upon arrival, ensuring a pleasant first impression
- Provide accurate waiting time estimates and efficiently manage the guest waiting list
- Handle restaurant reservations and coordinate seating arrangements
- Present menus to guests and introduce them to their assigned Waiter/Waitress
- Ensure guests receive a warm and courteous farewell upon departure
- Maintain the cleanliness, organization, and professional appearance of the reception area
- Handle incoming calls professionally and respond to guest inquiries in a timely manner
- Assist Mandarin-speaking guests to ensure a smooth and personalized dining experience
Requirements
- Minimum of 1 year experience in the same position in a large luxury resort
- Fluent in Mandarin & English
- Excellent communication skills (via phone and in-person)
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
- Diploma in Food & Beverage, Hotel Management, or other relevant fields.