Location: Based in Santa Ana, CA (near John Wayne Airport) — local travel required
Compensation: $29–$35 per hour (non-exempt hourly)
Hours: Full-Time — responsiveness expected outside business hours for time-sensitive matters
Work Type: Full-time
About Us
eJam is a bootstrapped consumer products company that has built, scaled, and exited multiple brands — all without ever taking a dollar of outside capital. Our portfolio includes category leaders ranked at the top of Amazon, carried in major retailers nationwide, and sold across DTC, marketplaces, and every channel in between.
We’re not a startup hoping something works. We’re a team that has done it repeatedly — taken products from idea to category leader, landed them on retail shelves nationwide, and built real brands that consumers love. We operate like a holding company with the speed of a startup: small team, no bureaucracy, massive ownership.
This is the place where you’ll see the entire machine — sourcing, product development, packaging, manufacturing, compliance, marketing, marketplace strategy, retail — all under one roof. If you want to learn how consumer products actually get built and shipped at scale, there is no faster education than this.
About the Role
We are seeking a sharp, highly organized Executive & Personal Assistant to serve as the right hand to the CEO of multiple growing consumer brands. This is not a 9-to-5 desk job — it is a true personal assistant role that blends executive support, light bookkeeping, personal affairs, and operational coordination across business and personal life.
The right person is discreet, resourceful, and self-directed. They anticipate needs, take ownership without being told twice, and thrive in a fast-paced environment where the line between business and personal is intentionally blurred. You will be trusted with sensitive financial information, personal correspondence, and the day-to-day logistics that keep a busy executive’s life running smoothly.
If you have directly supported a CEO, founder, or business owner before and loved the pace — keep reading.
What You'll Be Doing
Executive Support
- Manage and maintain the CEO’s calendar — scheduling, prioritization, and conflict resolution
- Fully manage the CEO’s personal email inbox — triage, respond on his behalf, escalate what matters
- Book all travel — flights, hotels, ground transportation, and full itineraries
- Coordinate business and personal events, dinners, and restaurant reservations
- Serve as a professional liaison between the CEO and external parties, including investment firms, vendors, and service providers
- Coordinate with project managers, HR, and other leadership to delegate and track tasks on behalf of the CEO
Personal Affairs & Property
This role includes a wide and varied range of personal tasks on behalf of the CEO and his family. Examples include picking up dry cleaning, making purchases on the CEO’s behalf, running errands at any time of day, dropping off or picking up items, coordinating personal appointments, and handling tasks that come up day-to-day with little notice. The line between personal and professional in this role is intentionally blurred, and personal tasks of any nature may be assigned. If you are not enthusiastic about supporting a CEO across both business and personal life, this is not the role for you.
- Manage personal errands, deliveries, and time-sensitive tasks across multiple locations
- Coordinate seasonal preparation and ongoing upkeep of the CEO’s homes and properties — gardeners, contractors, household vendors
- Oversee household and property vendors — ensure quality, accountability, and follow-through
- Conduct online research to source the best deals, vendors, and options
- Support event and travel coordination for personal and family functions
Personal & Business Finance
- Manage day-to-day personal and business bill pay
- Categorize, track, and reconcile personal and business expenses
- Communicate with investment firms, accountants, and financial advisors on the CEO’s behalf
- Maintain organized financial records — physical and digital
- Prepare monthly budget and spending summaries for CEO review
- Bookkeeping in QuickBooks
Office & Vendor Management
- Oversee the appearance and function of the office (you coordinate vendors and janitorial — you are the point of contact, not the laborer)
- Receive and manage incoming deliveries, mail, and shipments
- Keep office food, groceries, and supplies stocked at all times
- Interview, vet, and onboard new vendors as needed
Requirements
You're the Right Fit if You
- Have 3+ years directly supporting a CEO, founder, or business owner — you understand the pace, the discretion required, and the fluid boundary between personal and professional
- Have demonstrated, hands-on QuickBooks experience
- Have a background in bookkeeping, accounting, or personal finance administration
- Have hands-on experience with project management tools like Asana, ClickUp, or Monday
- Are highly proficient at booking travel, coordinating events, and managing complex calendars
- Are an excellent online researcher — you find the best deal, the best vendor, the best option
- Are discreet and trustworthy with highly sensitive personal and financial information
- Are comfortable being responsive to texts and time-sensitive matters outside of standard business hours, including evenings and weekends as needed
- Have a reliable personal vehicle and clean driving record (required)
- Are comfortable using AI tools (ChatGPT, Claude, etc.) to draft communications and work more efficiently
- Communicate clearly and professionally — you represent the CEO well
Hiring Process
Given the access this role has to personal finances, personal information, and the CEO’s private and family life, all final candidates will be subject to a complete background check — including criminal history, credit history, and reference verification. Candidates will also be given a QuickBooks proficiency assessment during the interview process to confirm hands-on fluency.
Compensation and Details
- Compensation: $29–$35 per hour, depending on experience (non-exempt hourly)
- Location: Based in Santa Ana, CA (near John Wayne Airport) — local travel required
- Hours: Full-Time — responsiveness expected outside business hours for time-sensitive matters
- Employment Type: W-2, Non-Exempt Hourly
- Mileage reimbursement provided for work-related travel in personal vehicle
Benefits
- Medical, dental, and vision
- 401(k) Plan
- Company-paid life insurance, AD&D, and long-term disability
- PTO and 14 Observed Holidays
- Amazing, dog-friendly office in Santa Ana, CA
- Learning & development opportunities
Why eJam
- We build and scale category-leading eCommerce brands
- We operate with speed, ownership, and accountability
- Ideas move quickly from concept to execution
- Every team member has direct impact on company growth
- We value operators who think strategically and execute decisively
Equal Employment Opportunity
eJam is an equal opportunity employer. We are committed to building a diverse and inclusive workplace where all team members feel valued and respected. We do not discriminate on the basis of race, color, religion, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, disability, medical condition, genetic information, or any other characteristic protected by applicable federal, state, or local laws.
We believe diversity drives innovation and strengthens our ability to serve our customers. All qualified applicants will receive consideration for employment based on merit, qualifications, and business needs.