Work Flexibility: Remote The Implementation Engineer will execute technical planning, architecture, and implementation of on-premise communications solutions that result in a successful deployment within the customer environment. In this role you will plan, architect, install, configure, test, and validate Stryker's Vocera solution; this includes supporting business process workshops to collaborate on design of communications workflow, configuring the Vocera database, installing the system software, and performing end-to-end system testing. What you will do: Integrate Stryker’s Vocera solution with external systems: phone systems, nurse call systems, physiological monitoring systems, EHR systems, and messaging middleware Transfer knowledge to our customer’s technical staff to enable them to successfully maintain Vocera solutions; train the customer system administrator and help desk staff Create test plans, troubleshoot customer environments, and optimize the performance of the Vocera system Collaborate with clinical leads to assist in the collection of workflow requirements and architect a database to meet clinical and technical requirements Coordinate activities effectively with internal cross functional teams Effectively communicate project status to stakeholders in a timely, consistent, and clear manner Observe security measures to safeguard information against accidental or unauthorized damage, modification or disclosure. Protect the security of medical or sensitive records to preserve their confidentiality What you need: Required Bachelors in Computer Science or related technical field Minimum 2 years of relevant experience in a customer-facing technical services or support Preferred: Demonstrated ability with HL7 integrations or healthcare IT interoperability Prior VMWare vCenter experience in large production environments; working knowledge of the supporting infrastructure (blade server systems, storage arrays, networking equipment) associated with creating and supporting modern virtualized data centers Experience with monitoring tools such as Nagios Zabbix, and Configuration management tools like Ansible or similar is a plus Experience with TCP/IP networking & security fundamentals as well as network load balancers (Citrix ADC; NetScaler or F5 Big IP) Demonstrated understanding of structured implementation methodologies, with an emphasis on end-to-end testing of complex systems Prior experience integrating nurse call and/or patient monitoring systems Ability to deploy technology in the healthcare market is highly desired Canada Pay Ranges: Canada: $72,400 - $96,600 CAD Annual Canada, Burnaby: $78,600 - $104,800 CAD Annual Travel Percentage: 40% Stryker is one of the world’s leading medical technology companies and, together with its customers, is driven to make healthcare better. We offer innovative products and services in Orthopaedics, Medical and Surgical, and Neurotechnology and Spine that help improve patient and hospital outcomes. We are proud to be named one of the World’s Best Workplaces! For more information, visit: www.stryker.com Work Flexibility Remote – Role allows you to work the majority to 100% of time from an alternate workplace. These roles could have travel expectations, and you must work within the country of the job requisition location. Field-based – You can expect to regularly work a majority to 100% of time at customer facilities and has a set territory or expectation to travel within a set boundary. Almost all sales roles would likely be qualified as field-based. Onsite – Role is 100% located at a Stryker facility. Some ad hoc flexibility may be available depending on role, level, and job requirements. Manufacturing roles and any role that requires physical presence at the office would qualify under this category. Hybrid – You can expect to regularly work in both an alternate workplace and a Stryker facility. Roles that are partially remote or co-located would qualify as hybrid, and the expectation to be onsite would be defined and agreed upon by your manager/supervisor.