RATES COORDINATOR.

FULL TIMEON-SITE$50K–55K/YR

We are currently looking for a RATES COORDINATOR for our Mississauga head office.

The purpose of this position is to support the administration of the rates team by verifying that customer charges are accurate and according to established rate agreements.

This is a full-time, onsite position, Monday to Friday, 8:30am - 5:00pm

What you will be doing:

BILLING:

Process invoices following company standard procedures. Review orders in the system with status of “DELIVERED” (D) to ensure the amount billed to the customer matches the agreed upon spot quote or tariff.
Review the bill to determine if the order should auto rate from an existing rate tariff or needs to be manually rated.
Determine if the correct weight/cube/footage is being applied for rating.
Determine if additional accessorial charges need to be applied, e.g. tailgate.
Once the correct amount for billing has been verified, set the order status to “CREATE” (C).
Investigate and follow up on discrepancies with Dispatch until resolution.

ADMINISTRATION:

Update global Rates Sheet provided by Sales, ensuring information is accurate current.
Run Zero-Rated Status Report daily.
Monitor communication group email boxes, and ensure items are being addressed in a timely manner, including other communication platforms such as TMW.
Assign emails to corresponding teammates, as required.
Ensure records and systems are updated, as related to area of responsibility to ensure all business intelligence remains accurate and current.

Ideally, you will possess the following skills and requirements: