Ensures that the healthcare enterprise remains a safe place. Maintains safe and secure environment for medical staff/employees, patients, and visitors by patrolling the premises and visitor management. Observes and reports activities and incidents at an assigned site. Preserves order and acts to enforce regulations when assistance is requested by medical staff/employees. Responds rapidly to security emergencies within the hospital or other healthcare settings. While not authorized to carry firearms, may use security defensive equipment (e.g., batons, pepper foam/gel, handcuffs) when necessary, according to training and/or standard procedures. This position requires the full understanding and active participation in fulfilling the Mission of Keck Medical Center of USC. It is expected that the employee will demonstrate behavior consistent with the Core Values of the Keck Medical Center of USC. Essential Duties The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately.. Additional duties may be assigned, and functions may be modified, according to business necessity. Provide a visible deterrence to crime, prohibited activities, or suspicious activities in public and non-public areas such as the main building, outlying buildings, grounds, parking areas, stairways, tunnels, mechanical areas, patient treatment areas May provide physical assistance alongside a in-patient staff member, including but not limited to nursing supervisor and / or nursing aid in lifting, transporting, and placing cadavers in a morgue or designated location and patient restraints based on assigned location. Interacts regularly with patients or representatives for status updates and addresses any security related or potential problems; carries out security plans. Escorts and assists visitors, patients, facility personnel, members, and medical staff upon request throughout organization including parking lots and/or hospital premises, including hotel/student housing Successfully completes Healthcare Security Competency Tasks and its associated checklist in collaboration with management. Acts to ensure that staff members understand and comply with applicable laws, regulations, standards, policies and procedures. Maintaining composure in dealing with authorities, executives, clients, staff, media, and the public, occasionally under conditions of urgency and in pressure situations. Ability to handle multiple tasks concurrently. Must understand and demonstrate the ability to take protective actions, following established guidelines. The delivery of quality service and positive interaction with our customers is critical to the completion of all the tasks within this job description. Monitors and assures that policies and procedures related to accuracy, integrity, confidentiality, and security are maintain. Respond quickly and effectively to emergency and non-emergency situations. Ensure the compliance with governmental regulations (HIPAA, FERPA, The Clery Act etc.) and hospital policies. Maintain security documentation as required for outside regulatory agencies (The Joint Commission, HIPPA, etc.). Thorough knowledge of emergency procedure. Follow of company standards as mentioned in Security standard procedure. Ensure material/assets are physically verified while coming in and going out of the premises. Make regular patrol rounds (Physical / Vehicle) of the premises and ensure security measures are adhered. Check security management logbook, emails information daily during your shift assignment. Keep the security supervisor apprised and informed of conditions and security activities in the hospital and clinics. Take information of investigations of all reported crimes, injuries / illness or any unusual incidents; make necessary reports to document incident. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. Follow time and attendance policy while coming in and going out of the premises. Follow appropriate training and development interventions to ensure an organization committed to its employees. Follow personal grooming, inspection of shifts, uniform, equipment and fitness for duty rules. Follow attendance on behavioral and vocational training programs, and personally conducts key training. Successfully complete modules and training programs. In the event of an emergency, the employee holding this position is required to “report to duty” in accordance with the Keck Medical Center of USC Emergency Operations Plan and/or the employee’s department’s emergency response and/or recovery plans. Familiarity with those plans and regular training to implement those plans is required. During or immediately following an emergency, the employee will be notified to assist in the emergency response efforts and mobilize other staff members if needed. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical, and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives. Performs other related duties as assigned or requested; any other job assigned from time to time by the concerned superiors. Qualifications Req High school or equivalent Req 1 year 1 year of related experience required (preferably in a healthcare setting) Req Demonstrated experience in monitoring surveillance system and writing reports. Pref Experience, knowledge and/or training, in safety, fire protection, civil disturbance, emergency preparedness procedures and planning, C.P.R./AED, Security and Safety issues and standards as set forth by Department of Health Services and The Joint Commission is preferred. Req Ability to respond quickly and effectively to emergency and non-emergency situations Req Respond to and report activities which could result in injury to a person or damage to or loss of property Req Ability to communicate effectively with diverse people including members, patients, visitors, and medical personnel Req Oral and written communications skills, including the excellent written and spoken English. Req Ability to write accurate, clear, and legible reports Req Maintain a positive working relationship with facility staff members Req Knowledge about all security equipment, security operations and computer software. Req Ability to identify critical issues quickly and accurately. Req Physical ability to handle various intervention incidents, including patient restraints and violent subjects. Req Ability to exercise emotional control, judgment, and objectivity. Req Driver's License (CA DMV) Valid current California driver’s license is required. Req Basic Life Support (BLS) Healthcare Provider from American Heart Association Req California Guard Certification (BSIS) BSIS California Guard Certification Card required and must be maintained by renewal before expiration date. Req International Association for Healthcare Security and Safety (IAHSS) (Basic) IAHSS-International Association for Healthcare Security and Safety (Basic Certification) required within 6 months of hire Req AVADE Workplace Violence Prevention Certification AVADE Workplace Violence Prevention Certification - required within 6 months of meeting eligibility criteria. Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only) Keck Hospital of USC, a 343-bed acute care hospital, provides exceptional and innovative care for complex medical and surgical conditions across a wide range of specialties. The hospital’s world-renowned physicians deliver compassionate, customized, patient-centered care and treat the most acutely ill patients with highly innovative techniques and treatment plans. As a leading academic medical center, hundreds of clinical trials are currently taking place at Keck Hospital and its affiliated research institutions, giving patients access to novel and promising therapies that are generally not available elsewhere. Every day at Keck Hospital, physicians, nurses and staff go beyond the science of exceptional medicine to bring patients breakthroughs in the art of caring. Join this world-class team providing highly specialized care, up-to-the-minute research, and innovative clinical trials. The hourly rate range for this position is $22.00 - $35.55. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations. USC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy. USC observes affirmative action obligations consistent with state and federal law. USC will consider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying. We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at (213) 821-8100, or by email at [email protected]. Inquiries will be treated as confidential to the extent permitted by law. Notice of Non-discrimination Employment Equity Read USC’s Clery Act Annual Security Report USC is a smoke-free environment Digital Accessibility If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser: https://wd5.myworkday.com/usc/d/inst/1$9925/9925$156268.htmld Keck Medicine of USC is the University of Southern California’s medical enterprise, one of only two university-based medical systems in the Los Angeles area. Keck Medicine combines academic excellence, world-class research and state-of-the-art facilities to provide highly specialized care for some of the most acute patients in the country. Our internationally renowned physicians and scientists provide world-class patient care at Keck Hospital of USC, USC Norris Cancer Hospital, USC Verdugo Hills Hospital, USC Arcadia Hospital and more than 100 unique clinics in Los Angeles, Orange, Kern, Tulare and Ventura counties. Keck Medical Center of USC, which includes Keck Hospital and USC Norris Cancer Hospital, is among the top 50 hospitals in the country in 8 specialties, as well as the top three hospitals in metro Los Angeles and top 10 hospitals in California, according to U.S. News & World Report’s 2024-25 Best Hospitals rankings. Application Help & Benefits If you need help during the application process, see our application help. For more information about our benefits, see What We Offer. Don't see the dream job you are looking for? Drop off your contact information and resume and we will reach out to you if we find the perfect fit!

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