The purpose of the class is to establish and maintain accurate real property ownership records for use in County tax assessment, and to perform related clerical work as required. This class works according to set procedures under supervision. ESSENTIAL TASKS The tasks listed below are those that represent the majority of the time spent working in this class. Management may assign additional tasks related to the type of work of the class as necessary. Receives, examines, records, maintains and verifies real estate and other official records, such as deeds, plats, easements, marriage affidavits, death certificates, wills, and other records related to property ownership; records address changes; conducts title research as required. Answers the telephone; provides accurate information to callers and/or forwards calls to appropriate staff person; greets and assists office visitors. Records property changes, such as lot splits, combinations, annexations, measurement changes, etc. Reviews records for accuracy and makes corrections as necessary. Accepts and processes applications for legal residence status. Also prepares applications for legal resident mailing. Assists in determining eligibility for multiple-lot discounts; provides customers with tax estimates as requested. Provides professional, courteous customer service at all times. Completes problem reports for tax payers as requested. Performs routine clerical work as required, including but not limited to preparing reports and correspondence, entering and retrieving computer data, copying and filing documents, sending and receiving faxes, etc. Attends meetings, training, seminars, etc., as necessary to maintain job knowledge and skills. Has to have general knowledge of each department within the Assessor’s Office to be able to handle questions from the general public and other departments within Richland County. DATA INVOLVEMENT: Requires summarizing, tabulating or formatting data or information in accordance with a prescribed schema or plan to facilitate the identification and extraction of useful information. PEOPLE INVOLVEMENT: Requires speaking or signaling to people to convey or exchange information of a general nature. INVOLVEMENT WITH TECHNOLOGY: Requires handling or using machines, tools or equipment requiring brief instruction or experience, such as computers for data entry, fax machines, copiers, telephones or similar equipment; may service office machines, including adding paper and changing toner. REASONING REQUIREMENTS: Requires performing semi-skilled work involving set procedures and rules but with frequent problems. MATHEMATICAL REQUIREMENTS: Requires using addition and subtraction, multiplication and division, and/or calculating ratios, rates and percentages. LANGUAGE REQUIREMENTS: Requires reading technical instructions, procedures, manuals and charts to solve practical problems; composing routine reports and specialized reports, forms and business letters with proper format; speaking compound sentences using normal grammar and word form. MENTAL REQUIREMENTS: Requires doing clerical, manual or technical tasks prescribed by standard practices but which may require computation, the use of several procedures, and the use of independent judgments with obvious choices; requires normal attention for accurate results. VOCATIONAL/EDUCATIONAL PREPARATION: Requires high school diploma or GED equivalent supplemented by formal training, special courses or self-education that is equivalent to satisfactory completion of one year of college education or specialized advanced training in real estate, paralegal studies, records management, business or a closely related field. SPECIAL CERTIFICATIONS AND LICENSES: Must possess a valid state driver’s license. Requires Notary Public certification. EXPERIENCE REQUIREMENTS: Requires over six months and up to and including one year. PHYSICAL AND DEXTERITY REQUIREMENTS: Requires sedentary work that involves walking or standing some of the time and involves exerting up to 10 pounds of force on a recurring basis or routine keyboard operations. ENVIRONMENTAL HAZARDS: The job risks exposure to no known environmental hazards. SENSORY REQUIREMENTS: The job requires normal visual acuity and field of vision, hearing and speaking abilities, and color perception. JUDGMENTS AND DECISIONS: Responsible for guiding others, requiring a few decisions affecting a few co-workers; works in a stable environment with clear and uncomplicated written/oral instructions but with some variations from the routine. Has to be able to analyze and interpret legal documents such as deeds, wills, plats, easements, etc. Has to remain polite and professional when dealing with irate taxpayers. ADA COMPLIANCE Richland County is an Equal Opportunity Employer. ADA requires the County to provide reasonable accommodations to qualified individuals with disabilities. Prospective and current employees are invited to discuss accommodations. Compensation Minimum: $19.68 Thank you for your interest in employment with Richland County Government. Apply for an open position online by selecting the job title you are interested in and clicking the "Apply" link. If this is your first time applying online, you must create an account and select a Username and Password. After your account is established, you may begin completing your application. This application may be saved and used to apply for more than one job opening. The County only accepts applications for positions that are currently open and advertised. You are responsible for documenting all relevant qualifications in the appropriate section of the application. Do not list "refer to a resume", as resumes will not be accepted in lieu of a complete application. All prior work history must be listed on your application. Resumes are treated as supplements to the application only and will not replace any section of the application. Incomplete applications will be disqualified, even if a resume is attached. The application is the primary tool used when determining whether the minimum qualifications are satisfied, so be sure to complete all sections. Applications are due by the deadline noted on the job posting. You will be notified by email regarding the status of your application. The Human Resource Services Department is not able to provide status updates by telephone or email. Richland County is an equal opportunity employer.

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