Information System Engineer 2 — Identity & Access Management (IAM) About the Role & Team As an IT Support Specialist 2, you will drive day-to-day operations and automation for our global payments identity infrastructure. You will bridge operational support with automation engineering, leveraging APIs, scripting, and AI-enabled diagnostics to reduce manual access toil and optimize system performance. Key Responsibilities Identity Management & Escalations: Manage L2 access administration, complex entitlement provisioning, and role governance within SailPoint IIQ, Okta, and target enterprise platforms. Automation & Scripting: Write, maintain, and optimize scripts (Python, PowerShell, or Bash) to automate access review workflows, data syncs, and system integrations. AI-Assisted Operations: Utilize AI diagnostic tools for log analysis, anomaly detection in access requests, and automated ticket resolution pathways. SOX Control Execution: Perform periodic access certifications, SOD (Segregation of Duties) checks, and audit evidence gathering to support compliance requirements. Knowledge Base Authoring: Author and refine technical runbooks, troubleshooting guides, and SOPs for the nearshore hub. Qualifications & Key Skills Good experience with Identity & Access Management (IAM), IT Support Engineering, or Systems Administration. Technical Domain: Hands-on experience with SailPoint IIQ, Okta, Active Directory/LDAP, and REST APIs. Automation/Coding: Proficiency in Python, PowerShell, or JavaScript for automating routine admin tasks and API integrations. AI Readiness: Demonstrated experience using AI coding assistants and automation frameworks to accelerate task execution. Languages: Fluent English communication skills for co-piloting and technical discussions with US architecture leads. WEX is a global commerce platform that helps businesses solve for operational complexities like employee benefits, managing and mobilizing fleets, and streamlining payments. With over 6,500 employees, we work with large and small companies in more than 200 countries and territories, and can tailor our services to meet the unique needs of their businesses. We hire people who share our passion for continuous innovation and client service that is unparalleled in the industry. Offering comprehensive and market competitive benefits, our offerings are designed to support your personal and professional well-being. If you’re looking for a growing career - come be part of WEX today. To learn more about our employee benefits, please click here. WEX is an equal opportunity employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, sexual orientation, gender identity, protected veteran status, disability or other protected status. WEX promotes a drug-free workplace. Qualified individuals with a disability have the right to request a reasonable accommodation. If you require a reasonable accommodation as a result of your disability at any point in the job application process, please submit your request through our Reasonable Accommodation Request Form. This form is for accommodation requests only and cannot be used to inquire about the status of applications.

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