"Ella” means ‘come’ in Greek. A heartfelt invitation to explore, connect, and feel inspired. At Ella Resorts, we open our doors to a world where every moment becomes a cherished memory. We reimagine the art of resort living for the modern lifestyle traveler. Those who seek not just a destination, but a meaningful journey. Our curated collection of beachfront retreats, set across some of the Mediterranean’s most iconic shores, invites you to embrace adventure, unwind in style, and discover the true essence of summer living.
In order to support our rapid growth we are seeking to hire an experienced Quality Assurance Coordinator.
The quality coordinator's responsibilities include inspecting materials, processes and products, ensuring compliance with new and existing quality standards and regulations, implementing quality management actions, and contributing to the development of company policies and procedures. The quality coordinator provides quality support to projects from the planning phase to project completion.
To be successful as a quality coordinator you should be able to ensure that all materials, processes, and procedures meet regulatory and quality standards, and promptly resolve any issues or discrepancies that may arise.
Key Responsibilities
- Ensures compliance with current regulations
- Monitors and reports on all activities, processes, and procedures
- Develops internal auditing tools and conducts internal audits and reports
- Determines data-driven solutions and implementing quality improvement plans
- Performs regular inspections and reviews to ensure employees adhere to quality and safety policies
- Assists with the development of company policies, processes, and procedures
- Provides departments with quality planning and support
- Conducts or assists with regulatory and quality training sessions
- Prepares and maintains quality management documentation
Requirements
- Degree in a related field
- At least 2 years of experience working with quality systems
- Knowledge of ISO 9001,22000,14001 is appreciated
- Proficiency in Microsoft Office and with business application software, purchasing and resource planning systems.
- Excellent communication, interpersonal, and public speaking skills
- Excellent decision-making and problem-solving skills
- Flexibility to respond to a range of different work situations
- Passion for delivering exceptional levels of guest service
- Excellent negotiation skills
- Ability to remain calm and courteous in demanding situations.
- Pleasant personality
Benefits
- Competitive remuneration package & benefits
- Career advancement in a fast-growing organization
- Continuous learning & development within a transparent & inclusive working environment
- Collaborative working environment
- Accommodation & meals
Ella Resorts are dedicated to providing exceptional guest experiences across its brand and our amazing Team members are at the heart of it.
Join us today to build our future together. We are committed to fair and equal employment. We hire based on individual merit and job requirements, ensuring no discrimination based on personal status, identity, or background.
All applications will be acknowledged and treated as strictly confidential.
In line with Ella Resorts' commitment to equal pay, fairness, and transparency, the salary range applicable to this position will be communicated to candidates during the recruitment process and prior to any salary discussions.