Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust. Customer Intelligence Analyst (Offshore Team) Job Profile Summary: The Customer Intelligence Analyst is responsible for gathering, analyzing, and presenting high-level internal data to support the Randstad salesforce with pursuit opportunities. Core Job Responsibilities: Maintain a high-degree of customer service and professionalism while monitoring and responding (real-time) to focused data inquiries from the Randstad sales team via a dedicated mailbox Conduct fact finding to assist in gaining a competitive advantage on pursuit opportunities Extract data and run operational reports from internal and external portals focused on Randstad operations, sales activities and the staffing industry as a whole Prepare accurate monthly, quarterly and annual reports and develop new reports on an ad hoc basis Access our internal sales systems to provide global revenue reports on our clients Utilize a combination of proprietary data tools and 3rd party business intelligence focused on the staffing industry and labor market to support and perform a wide range of market research projects Assist with various team support requests as assigned (client registrations, questionnaires, prospect lists, etc.) Skill Requirements: Google suite proficiency (including Notebook, Gemini) Basic knowledge of how a CRM works (e,g., Salesforce, etc.) Excellent team working skills Versatility and the ability to multi-task Exceptional communication skills Extremely organized Self-starter who loves to work in a virtual international team Quickly able to analyze and interpret data and content Have good technical skills and strong attention to detail Role Qualifications: 1 – 3 years of experience working in support of sales initiatives. A proven track record for follow-up and project completion a must. Must be detailed oriented, self-motivated, proactive, and maintain a results-driven personality. Ability to translate findings into clear insights and communications is a must. About Randstad Customer Intelligence Customer Intelligence provides full lifecycle sales support to build and expand client relationships across the Randstad family. We are experts in providing top quality proposals, presentations, and collateral of all kinds. While our core focus is on written and visual business communication, we also provide creative services, act as gatekeepers for organizational information, conduct market and industry research, and serve as subject matter experts and advisors to the field. Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you. In the accelerating world of work, we offer unparalleled opportunities. Staffing, recruitment, selection, business development, HR, IT, marketing & communications, legal or finance - wherever your talent takes you, you'll find the perfect match in a job at Randstad. To know. To serve. To trust. Striving for perfection. Simultaneous promotion of all interests. Our core values, established in the company's early days, guide our behavior and represent the foundation of our culture. At Randstad, we aim to provide our employees with meaningful rewards and fair remuneration in order to strengthen their ties with the company, while encouraging outperformance. Remuneration is based on real outcomes also taking external market developments into account. We also encourage our employees to participate in Randstad's success via our employee Share Purchase Plan. Randstad is a champion of equity around the world. We believe this helps us build a more agile, productive, and innovative workforce that reflects our talent and client base, and the society in which we work. We believe in our employees and their ability to become leaders. We provide ample opportunities for employees to further develop their leadership skills, to acquire and build a global mindset, and to effectively manage and leverage cultural differences.

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