Number of Positions Available: 1 ABOUT US The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Why this role matters The Salvation Army (Salvos) provides a wide range of services that support women and women with children impacted by family and domestic violence. We offer accommodation, counselling, support, behavioural programs, and advice to women and children at risk of, experiencing or escaping family violence. Our services focus on prevention, restoration, and healing to provide specialised support to address immediate safety issues and provide advice, referrals, and connection to assist the recovery journey. About the role As a Client File Redaction Specialist, you will be responsible for coordinating, reviewing and redacting client records in response to court-issued subpoenas and client requests for access to information. Ensuring all disclosures are managed in accordance with legislative requirements, privacy obligations, organisational policies and court deadlines. Reporting to the Senior Manager, this is a casual position, based at the Territorial Support Office, based in Blackburn, VIC. This casual opportunity is ideal for someone seeking additional income with flexible, minimal hours, working on an as-needed basis to support business requirements. WFH negotiable. Conditions Compensation is in accordance with SCHADS Award Level 3. $40.49 – $43.42 hourly + 25% casual loading increase + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging. How you will make an impact Manage and coordinate requests for client information and records, ensuring timely triage, tracking, and resolution within required timeframes. Review sensitive client files, case notes, and documentation to identify information requiring redaction in line with privacy legislation and organisational policies. Prepare accurate redacted and non-redacted records for legal and information disclosure purposes, maintaining comprehensive audit trails throughout the process. Collaborate with internal stakeholders and legal teams to obtain relevant documentation and support compliant responses to subpoenas and information requests. Maintain strict confidentiality of client information while managing disclosure risks, ensuring compliance with legal, regulatory, and organisational requirements. What you will bring Cert IV in Business Administration, Legal Services, Records Management, Community Services or a related discipline Demonstrated equivalent experience in a relevant role. Proficiency in Microsoft 365, especially Word and Excel, and experience using databases and information management systems. Strong organisation, time management and communication skills, with the ability to manage competing priorities, work independently and build effective stakeholder relationships. High attention to detail, with the ability to maintain accurate records, confidentiality and safe information handling Knowledge of workplace health and safety responsibilities Desirable Experience in the not-for-profit and/or family violence sector. Knowledge of family violence, privacy, information sharing and relevant legislation. What we offer The Salvos offer eligible employees a well-balanced package of meaningful benefits including: Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit Flexible WFH working arrangements negotiable Access to EAP and health & wellness initiatives Aboriginal and Torres Strait Islander supports such as: Burra Burra Network (pastoral care network), Cultural Events, Sorry Business and Ceremonial Leave (up to 10 days) Ongoing training and development opportunities that enhance on the job skills and proficiency Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts About us The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity. How to apply If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future. Applications will close as soon as a suitable candidate is secured. The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check. We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity. Mission, Vision & Values The Salvation Army is a Christian movement dedicated to sharing the love of Jesus. We share the love of Jesus by: Caring for people Creating faith pathways Building healthy communities Working for justice When you work with the Salvos, you help make a real difference to the community and the lives of others. Find more information here. Check out how we’re bringing some more good in the world. Why work with the Salvos? The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you. Our employees have access to a range of benefits, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. Find out more The Salvation Army encourages people from all backgrounds, abilities, and identities to apply. We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Find out more Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need. Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Client File Redaction Specialist.

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