Primary Responsibilities
This role involves sample registration into LIMS (Laboratory Information Management System) based on clients’ requests, prepares customer invoices and statements, distribute to clients’ accounts payable contacts.
Specific Responsibilities
- Registers samples onto LIMS based on client’s request and/or Sample Submission Form (SSF) to create work orders accurately.
- Communicates any discrepancies or other issues relating to the SSF or other aspects of the clients requests to supervisor or appropriate Canadian resource for resolution
- Applies correct QC protocols to each work order to ensure it meets QP21 guidelines and clients requirements. Liaises with relevant QC chemists and Canadian management when requirements are unclear.
- Generates Acknowledgement for Work Order and distributes to clients.
- Links appropriate price list and sales quotations to work orders.
- Ensures clients test requests and invoicing instructions are followed to help improve efficiency for production.
- Generates customer invoices and statements, and distributes to clients’ accounts payable contacts
- Follows up with clients regarding payment.
- Accountable for accurate and timely data input.
- Maintains and prepares reports from manual or electronic files, inventories, mailing lists and databases.
- Follow all company health, safety and environmental policies.
- May be assigned and coordinate special or ad hoc projects as needed.
Profile
- A minimum of secondary education is required.
- 3 years of previous experience in data entry related role is required.
- Previous experience with ISO/IEC 17025 requirements is preferred.
- Previous experience in administrative (invoicing) related role is preferred.
Required Skills
Specific technical skills:
- Full professional proficiency in English.
- Ability to follow instructions.
- Able to meet deadlines.
- Typing speed 70 wpm and 8,000 kph
- Must be able to read, know and follow work instructions in a safe, accurate and timely manner.
- Candidates must be proficient in using various types of computer software (Word, Excel & Outlook).
- Proven ability to manage and coordinate multiple projects in a fast-paced, highly professional environment.
- Candidates must demonstrate excellent verbal and written communication skills including grammar and composition.
- Ability to work well with others & on one’s own.
- Proven time management skills and a strong attention to detail.
- Works well under pressure.
- Ensures full compliance with the company’s Quality Management, Health & Safety, Code of Integrity, and Professional Conduct policies.
- Hybrid work arrangement may differ depending on affiliate country, should be amenable to be onsite for 2 to 6 months.