, Singapore Job Family Group: Information Technology (IT) Worker Type: Regular Posting Start Date: November 4, 2026 Business Unit: Information & Digital Technology Experience Level: Experienced Professionals Job Description: We are seeking a highly motivated and inquisitive IT Operations Engineer with strong problem-solving skills and a passion for technology, automation, and continuous improvement. The successful candidate will be customer-focused, eager to adopt modern Site Reliability Engineering (SRE) and cloud engineering practices, and comfortable operating in a fast-paced environment supporting Shell Energy Asia’s business-critical Data & Analytics landscape. In this role, the individual is expected to strengthen service reliability, reduce operational toil through automation, and contribute to Shell Energy’s journey towards intelligent, resilient, and increasingly autonomous AI-enabled operations. Key accountabilities Own end-to-end operational support for Data & Analytics applications and platforms, ensuring resilient service delivery, SLA compliance, and 24x7 support for critical services. Support and deliver change releases, upgrades, and cutovers, ensuring operational readiness, risk control, and continuity of critical business services. Strengthen the control environment across supported services through effective IT controls, security remediation, access governance, and audit compliance. Partner with Product DevOps teams to enhance service reliability, observability, and system performance in support of business continuity. Drive continuous improvement and standardization of operational practices in line with Shell Service Operations Management priorities and service excellence objectives. Engage in project delivery to shape scope, define operational requirements, and secure robust Agree-to-Operate outcomes. Own financial oversight for supported applications and portfolios, including cost management, budget support, and reporting to ensure effective control and value delivery. Required Experience & Qualifications 5 - 7+ years of relevant experience in IT Operations, application support and development, preferably with Enterprise Data & Analytics platforms. Bachelor’s degree in computer science, Information Technology, or a related discipline, or equivalent practical experience. Proven experience supporting business-critical applications, integrations, infrastructure, and data pipelines. Experience managing operational readiness and Agree-to-Operate (ATO) requirements for project transition to operations support. Familiarity with monitoring tools such as Dynatrace, Azure Monitor, Log Analytics, and Application Insights. Working knowledge of ITIL processes (Incident, Problem, Change, Knowledge, Service Request) and operating as an end-to-end service integrator across multiple teams and suppliers. Demonstrated discipline in operating within enterprise governance for change controls, access management, security vulnerability management, and audit requirements. Strong stakeholder management and communication skills. Continuous improvement mindset, adoption of AI automation to promote work productivity and system reliability. Observability fundamentals, using logs, metrics and traces to diagnose issues, implement alerts, and self-healing operations. Other Technical skills Strong hands-on knowledge of SQL, Python and PySpark. Deep experience with Azure, Databricks, Azure Data Factory, and Microsoft Power Platform tools. Working knowledge of Cloud services, including identity and access management, secrets, clusters, compute and storage. Understanding of CI/CD, DevSecOps, deployment pipelines and quality gates Hands-on knowledge of data orchestration, pipeline dependency management, schema evolution, data quality controls, lineage, and reconciliation across batch and streaming workloads. Understanding of Azure/Databricks-specific failure modes, including cluster saturation, job/pipeline failures, concurrency, API throttling, network latency, dependency outages, and performance bottlenecks. Experience with automated testing (unit, integration, data-quality) within CI/CD pipelines; exposure to performance and resilience testing a plus. Ability to monitor and optimize cloud platform capacity and costs, workload performance, scalability, and cost while maintaining reliability and security requirements. Experience with Git-based version control, infrastructure as code and configuration automation using tools such as Terraform, Bicep, etc useful but optional. What we offer You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself. Progress as a person as we work on the energy transition together. Continuously grow the transferable skills you need to get ahead. Work at the forefront of technology, trends, and practices. Collaborate with experienced colleagues with unique expertise. Achieve your balance in a values-led culture that encourages you to be the best version of yourself. Benefit from flexible working hours, and the possibility of remote/mobile working. Perform at your best with a competitive starting salary and annual performance related salary increase – our pay and benefits packages are considered to be among the best in the world. Take advantage of paid parental leave, including for non-birthing parents. Join an organization working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply. Grow as you progress through diverse career opportunities in national and international teams. Gain access to a wide range of training and development programmes. We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here. We are committed to attracting a broader and more diverse pool of candidates. If this position doesn’t feel like the perfect fit for your qualifications right now, we’d still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills. Shell in Singapore Shell is an international energy company that uses advanced technologies and takes an innovative approach to help build a sustainable energy future. Here in Singapore, Shell has a long history and is one of the country’s largest foreign investors. It has businesses spanning trading and marketing of liquefied natural gas; refining, trading, marketing and shipping of oil products, lubricants and chemicals; low carbon solutions; and operating a network of service stations through retailers, as well as electric vehicles charging. - DISCLAIMER: Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer. Register here and Set up your job alerts AI is an integral part of today’s recruitment landscape. It can assist in refining ideas, improving clarity, and supporting interview preparation—provided your application remains authentic and reflects your true experience. AI must not be used to fabricate, falsify, or misrepresent any information. Review our full guidelines. You can be a part of the future of energy. Together at Shell, we are transitioning to become a net-zero emissions business while providing the energy that people around the world need today. Working with experienced colleagues , you’ll have the opportunity to develop your skills, in an environment where we value honesty, integrity and respect for one another. At Shell, you progress as we tackle the energy challenge together. #PowerYourProgress Visit our careers site Shell has a bold goal: to become one of the world’s most diverse and inclusive companies, a place where everyone – from our employees to our customers, partners and suppliers – feels valued, respected, and has a strong sense of belonging. Find out more about DE&I at Shell Shell is a global group of energy and petrochemical companies, employing 96,000 people across more than 70 countries. Whether they work on our platforms and pipelines, or in our offices and research labs, people are key to our success. They collectively determine our culture and we expect them to behave according to our values: honesty, integrity, and respect for people. Learn more about our purpose and strategy “If you need any assistance or support while applying for a job, please contact us at [email protected]”

IT Operations Engineer.

more at Shell.

Mechanical Technician

Mechanical Planner

E&I Technician

similar roles.

Electronics Support Engineer

CAM Programmer (Weekend Shift)

Director, Data Architecture

Principal Software Engineer

Backend Team Leader

Développeur Full-Stack sénior Java / Vue.js / Angular (F/H)