Summary As an experienced IT Business Analyst, you will support the successful delivery of IT solutions aligned with our business needs and strategic initiatives. Working closely with business and IT teams, you will analyze requirements, processes, and solution needs and support their implementation. Job description You will be responsible for: Collaborate with stakeholders to elicit, analyze, document, prioritize, and validate business requirements. Analyze business needs and processes, identify gaps, risks, and improvement opportunities, and recommend solutions. Facilitate workshops and meetings to clarify requirements and align stakeholders. Translate business needs into functional requirements, user stories, acceptance criteria, process models, and other relevant deliverables. Work closely with business and IT teams to assess solution options and impacts. Identify opportunities for process improvement and automation. Develop and maintain business analysis and process documentation. Support solution implementation through requirements clarification, validation, UAT, and change activities. Essential Requirements: Minimum of 3 years of experience in Business Analysis, preferably in an IT environment. Strong knowledge and practical experience with business analysis and requirements management techniques. Ability to analyze business needs, processes, and systems, identify gaps, and recommend appropriate solutions. Experience in translating business needs into clear and structured business and functional requirements. Good understanding of business process analysis and modeling; knowledge of BPMN and/or UML is an advantage. Strong analytical, problem-solving, communication, stakeholder management, and facilitation skills. Understanding of IT solution delivery and project management principles, including Agile and/or traditional approaches. English at B2 level. Desirable Requirements: Business Analysis certification. Experience with data analysis or data modeling. Experience with Jira, Confluence, process modeling tools, or similar solutions. Understanding of systems, APIs, and integrations from a Business Analyst perspective. Awareness of AI, automation, and emerging technologies and their potential impact on business processes. Ready to Make an Impact? If you’re excited about this opportunity and feel it aligns with your journey, don’t hesitate—apply and show us what drives you Salary Information Basic wage component (brutto): from 2600 EUR monthly * The final basic wage component can be increased accordingly to individual skills and experience of the selected candidate.  * Performance bonus 2 times per year up to 10% of the basic salary paid for the evaluation period(usually 6 months). #LI-JV1 #LI-Hybrid #medior Benefits Health & well-being BenefitPlus Healthcare (check-ups/annual programs) Multisport card Travel card "električenka" Supplementary pension saving Sick days Family Marriage allowance Childbirth allowance Parental contribution ESET family events (Family day, St.Nicholas) Office Refreshments in the office (fruits, coffee, soft drinks) Let´s get together breakfast Activity room, quiet room ESET events (Žranica, Christmas party..), teambuildings Other Loyalty allowance Loyalty extra days off Loyalty cake Loyalty glass award Refer a friend Christmas presents Discounts from external providers Primary location Bratislava Additional locations Time type Full time Join ESET Talent Community and we will contact you. This is an option for candidates who haven't found any interesting job opening and would like to send us their CV. ESET® provides cutting-edge digital security to prevent attacks before they happen. By combining the power of AI and human expertise, ESET stays ahead of known and emerging cyberthreats — securing businesses, critical infrastructure, and individuals. Whether it’s endpoint, cloud or mobile protection, our AI-native, cloud-first solutions and services remain highly effective and easy to use. Driven by science, ESET technology includes robust detection and response, ultra-secure encryption, and multifactor authentication. With 24/7 real-time defense and strong local support, we keep users safe and businesses running without interruption. An ever-evolving digital landscape demands a progressive, evidence-based approach to security. ESET is committed to world-class scientific research and powerful threat intelligence, backed by R&D centers and a strong global partner network. ESET's purpose is not only to provides cutting-edge digital security, but also to actively contribute to a more innovative and responsible society in terms of education, science and research. At ESET, diversity, equity, and inclusion (DEI) are integral to our corporate culture. We believe in creating a respectful environment, where everyone feels valued and respected, welcoming applications from individuals of all backgrounds, including race, gender, age, religion, disability, and sexual orientation. Learn more about ESET.

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