Reporting to the Group IT Infrastructure Manager, the Group IT Infrastructure Specialist manages
and supports the deployment and maintenance of the Group's IT tools and infrastructure. They
also contribute to the Group's various IT projects.
GENERAL DUTIES OF THE POSITION :
PROJECT MANAGEMENT
- Contribute to Group level infrastucture project :
- Infrastructure improvement
- Contribute to project implementation
- Ensure end-users communication
- Ensure infrastructure enhancement
- Manage move to cloud of infrastructure
- Obscolescence management
- Keeping a technological watch
- Improve computing deployment method
TOOL MANAGEMENT AND ADMINISTRATION
- Interfacing with regional IT teams and external suppliers
- Manage communication tools : Office 365, Skype, SharePoint…
- Manage groupe infrastructure tools : Azure, Intune, Active Directory…
- Manage monitoring ans security : (ATP, Data Protection, AntiVirus…)
SUPPORT
- Be the point of contact with IT regional Managers. (Americas, Asia, Continental Europe and WEMEA)
- Ensure level 3 support of group Infrastructure.
- Ensure technical expertise for TRIGO regional solutions.
- Interfacing between application owner and suppliers support for technical investigation
- Follow issue investigation, redact and communicate the remediation plan.
- Open and follow suppliers support case if applicable.
- Organize communication of functional and technical enhancement
- Manage technical documentation (Technical guidance document, user and admin guide, procedure, rules…)
- WORKING CONDITIONS :
REPORTING AND COMMUNICATION
- Ensure regular reporting on the progress of assigned projects
- Provide information as soon as major incidents occurs and in the event of deviations in management of day-to-day operations.
- Provide information as soon as major incidents occur, and in the event of deviations in the management of day-to-day operations..
AUTONOMY & RESPONSABILITY :
- Meet project deadlines
- Monitor technological developments in your field of activity.
QUALITY MANAGEMENT :
- Apply the procedures defined in the QMS (Quality Mnagement System)
- Apply ITIL best practice
ACTIVITY RELATIONSHIP :
Internal relationship :
- IT and IS Team members (Program Manager, Project manager, Software architect, Flow Architect, Technician…)
- Digital team members
External relationship :
- External supplier, Internet providerEquipes des prestataires / fournisseurs externes.
TECHNICAL SKILLS & TOOLS
- Good knowledge of IT infrastructure
- Azure infrastructure
- Microsoft environment (Windows server and workstation)
- Linux server (Debian, Ubuntu, CentOS)
- Identity management
- Network topology
- Office 365 services administration
CROSS-FUNCTIONAL SKILLS
- Good relationship
- Pedagogue
- Listening skills
- Popularizing complex information
- Adapt your speech to your intelocutor
- Ability to work in a mulicultural context
Nous offrons :
Un environnement industriel stimulant, des conditions de travail sécurisées et un accompagnement au développement de vos compétences.