Business Function Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure. Responsibilities Manage delinquent accounts and execute collection strategies to minimize credit losses and maximize recovery. Contact customers to negotiate mutually agreeable payment plans and resolve outstanding balances. Assess customer financial situations and recommend appropriate restructuring or repayment solutions. Ensure all collection activities comply with internal policies, regulatory guidelines, and industry standards. Collaborate with internal stakeholders, including credit risk and legal teams, to resolve complex cases. Maintain accurate, up-to-date records of customer interactions and payment agreements in the collection system. Monitor portfolio performance and contribute to regular risk management reports. Requirements Bachelor's degree or equivalent professional qualification in Business, Finance, or a related field. Proven experience in collections, credit control, or debt recovery within the banking or financial services sector. Strong negotiation, communication, and interpersonal skills to manage challenging customer conversations effectively. Analytical mindset with the ability to assess financial data and make sound decisions. Familiarity with banking regulations, compliance standards, and collection systems. Ability to work independently and collaboratively in a fast-paced, target-driven environment. Proficiency in standard office software and database management. Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements. Location: Dehui 10F Job: Operations Schedule: Regular Employee Status: Full time DBS is more than a bank — we're shaping the future of finance and communities. With innovation at our core and impact in our DNA, we go beyond banking to build careers, relationships, and a better world. DBS is a leading financial services group in Asia with a presence in 19 markets. Headquartered and listed in Singapore, DBS is in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. Recognised for its global leadership, DBS has been named “World’s Best Bank” by Global Finance, “World’s Best Bank” by Euromoney and “Global Bank of the Year” by The Banker. The bank is at the forefront of leveraging digital technology to shape the future of banking, having been named “World’s Best Digital Bank” by Euromoney and the world’s “Most Innovative in Digital Banking” by The Banker. In addition, DBS has been accorded the “Safest Bank in Asia” award by Global Finance for 15 consecutive years from 2009 to 2023. DBS provides a full range of services in consumer, SME and corporate banking. As a bank born and bred in Asia, DBS understands the intricacies of doing business in the region’s most dynamic markets and is committed to building lasting relationships with customers. With its extensive network of operations in Asia and emphasis on engaging and empowering its staff, DBS presents exciting career opportunities.

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