Your mission
- Support the planning of CRM campaigns and programs across 6 European markets, with a clear focus on retention, loyalty, and customer value
- Set up and quality-check email and WhatsApp campaigns and automations in Klaviyo, from segmentation to final send
- Write and optimize German CRM copy for newsletters and automated flows, adapting messaging to the DACH market and our brand voice
- Track campaign and flow performance, and turn findings into data-driven action
- Help plan and run A/B tests (subject lines, CTAs, content) and roll out what works
- Get hands-on exposure to AI-supported tools and automation in CRM, and bring fresh ideas to the team
- Bring new ideas for value growth along the full customer lifecycle, from welcome to retention
Your profile
- Currently studying or recently graduated in Business, Marketing, Communications, or similar
- First internship experience in CRM, email marketing, or e-commerce is a plus, but not mandatory
- Strong writing skills in German, with a feel for engaging, customer-focused, and on-brand copy
- Organized, reliable, and detail-oriented, with a genuine interest in CRM and data-driven marketing
- Curious about AI and digital tools, with the drive to experiment and learn
- Customer-centric, proactive, and a true team player
- You want to make an impact in the industry of beauty, lifestyle, and female health
- Native-level or excellent German (C2) and strong English (B2+) are required. Italian, Spanish, Dutch, or French are a plus
Why us?
- A modern office in the heart of Munich, with a fast-growing, passionate and ambitious team
- Real ownership from day one, a steep learning curve and the chance to actively shape our marketing and communications
- Flat hierarchies and quick decisions, so good ideas get launched fast
- The freedom to help shape a young, successful and fast-growing company
- An extra benefit of your choice, such as the Deutschlandticket or Wellpass
- A laptop with the operating system of your choice
- Regular team events and lunches together
- A great work culture with a friendly team and an open, positive feedback culture
- Delicious Bears with Benefits products
- Free coffee, tea, fruit and occasional other treats