Job Description Would you like to help lead business transformation? We are looking for a strong and experienced Leader who will be responsible for managing all operational and clinical aspects of our large community care operation. We want someone that is passionate about continuous improvement, business transformation, exceptional experience delivery and can drive organizational effectiveness. You are an incredible People Leader and motivator of teams, who wants to make a difference within the growing Healthcare Industry. Why you’ll love working here: Celebration and Recognition programs Comprehensive health and dental benefit plans Education allowance for employees and family Opportunities for career advancement Employee Assistance Program Employee perks and exclusive offers What you will deliver: Continuous improvement to lead the optimization of service delivery, people and processes A vision for Customer Service delivery that sets ParaMed apart in the Home care Industry Improve revenues by increasing opportunities and promote ParaMed across the District Monitor clinical, employee, financial, operational, quality and contractual Key Performance Indicators against standards and ensure we are meeting or exceeding targets Analyze trends and recommend/implement actions to positively improve client experience, employee experience, and clinical and business outcomes Strong Leadership to inspire and motivate the team to continuously improve Develop strong relationships with the Local Integrated Health Network in order to develop an in-depth understanding of the needs in your area Identify and coordinate new business opportunities and regional expansion What you bring: 7 to 10 years of progressive experience in management, ideally in a multi-site environment Demonstrated ability to drive operational improvements and solve problems Strong track record in leading development and integration of profitable business, customer experience and marketing strategies Strong client and employee focused approach to management Must have a solid knowledge of the principles, practices and methods of business development, operations, service delivery, customer and employee experience, financial management and control, program development, implementation and evaluation, and human resources practices. Ability to work in a fast paced, demanding environment Strong entrepreneurial, continuous improvement and marketing skills with the ability to motivate and drive change Optimistic and passionate leadership style. Time Type Full time Compensation Details Compensation will be discussed during the recruiting process. ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before. We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position. Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process. We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us. ParaMed is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities. ParaMed is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected]. We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do. ParaMed is Canada's leading provider of home health care services, driven by a mission to provide people with the care they need, wherever they call home. Our dedicated team of skilled professionals delivers a wide range of services to meet the full care spectrum of care needs including high-quality nursing, therapeutic, personal support and home support. We work hand-in-hand with health system partners to deliver personalized and coordinated care, support independent living and relieve capacity pressures on hospitals. Today, our national reach enables expanded access to care in homes and communities across Canada, allowing us to support more people in more places than ever before. Our Mission To provide people with the care they need, wherever they call home. Our Vision Everyone in Canada has access to the care and support they need to live their best lives. Our Values We embrace every person for the individual they are. We care for each person as we would our own family. We collaborate with others because we achieve more together. We are relentless in our efforts to improve. We respect the resources entrusted to us.

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30 Oct, 2026

Extendicare

Personal Support Worker (PSW)

Full time

$21–24/yr

ParaMed - Kitchener (133 Manitou Dr.), Canada

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