About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions. Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide. With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service. Role Reporting to a Manager, as part of a dedicated cross jurisdictional Reconciliations Team, your main responsibility will be oversight on bank accounts and reconciliation entries, ensuring all relevant deadlines are met. You will also be responsible to ensure all client service standards and regulatory requirements are met. The Transfer Agency (TA) department provides third party fund services to numerous fund management companies covering the full range of shareholder service functions including client services, dealing, registration, settlements, distributions, and commissions. You will be responsible for working with TA partners and Team Leaders supporting your team daily in addition to developing the ‘on the job skills’ to enhance the overall performance of the department. Principal Responsibilities Responsible for the oversight of reconciling all assigned accounts accurately and efficiently within relevant deadlines Ensure queries are answered in line with department procedures. Work queue management and completion within relevant deadlines Attend and participate in team huddles and team meetings. Support team in monitoring mailboxes to ensure all queries are completed within the service level agreement Consult with other TA partners to monitor and resolve reconciliation entries & queries Support the improvement of quality through procedural reviews and enhancements. Fulfil additional, relevant, tasks appropriate to the role and business requirements Participate in client visit meetings as required. Take part in any project related work as required Maintain a close working relationship with other areas of TA and external stakeholders Ensure adherence to all Northern Trust policies, procedures, and controls Accountabilities Employees are required to comply with the regulatory regime in which Northern Trust operates as appropriate to the above role. Employees are expected to exercise due care and diligence, ensuring the areas the incumbent is responsible for are organised and controlled. Employees are required to observe proper standards of market, business and personal conduct, demonstrating integrity in the execution of duties. Qualifications / Skills / Experience Previous financial services experience is desirable Customer Service experience would be an advantage Ability to review and resolve queries Ability to work to deadlines Strong planning and organisation skills Ability to work on own initiative Effective verbal reasoning and numeric skills Strong Microsoft Office skills Knowledge and understanding of working within a regulatory Environment CORE COMPETENCIES Interpersonal (relationship building, respectful, problem solving and understanding) Communication (listening skills, oral communication skills, information sharing and written communication skills) Self-management (adaptability, integrity, learning and trust builder) Motivation (closure and result seeking) Thinking (decision making, idea generation, inclusion and problem solving) Organisational Knowledge (current knowledge, knowledge and understanding) Client Service and Quality (quality, relationship building and client satisfaction) Administration (coordination, execution, planning and time management) Work Authorization Applicants must have the right to work in Ireland at the time of application and for the duration of employment. Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks. Working with Us As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve. Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities. Reasonable Accommodation Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at [email protected], or alternatively you can discuss your individual requirements with the recruiter you are working with. Looking for greater? You found it. A global financial leader with more than 22,000 employees in 23 locations worldwide, Northern Trust empowers our employees to achieve more than just business goals. Our focus on work-life balance, career mobility and unique opportunities are just a few of the reasons we’ve been named one of the world’s most admired companies. Terms and Conditions Candidate Privacy Notice California Applicant Privacy Notice Pay Transparency Nondiscrimination Provision (U.S) Transparency in Coverage Disclosure – North America Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email our HR Service Center or call 1-800-807-0302 (North America), +630-276-5353 (Asia Pacific), 1800-425-0333 (India), +44(0)207 982 4357 (Europe, Middle East and Africa) and let us know the nature of your request and your contact information. APAC/INDIA EEO STATEMENT It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development. Canada EEO STATEMENT Northern Trust is an Equal Opportunity Employer. Hiring and other employment decisions at Northern Trust are made without regard to race, colour, religion, sex, ancestry, national origin, ethnic origin, age, disability, citizenship, veteran status, sexual orientation, record of offences, marital status, family status, or any other characteristic protected by federal, provincial, or local law, regulation, or ordinance. EMEA EEO STATEMENT It is the policy and practice of Northern Trust to provide equal employment opportunities to all employees and applicants. Northern Trust does not discriminate on the basis of race, colour, religion or belief, nationality, ethnic or national origin, sex, marital status, sexual orientation, disability or age. All employment decisions will be made in a non-discriminatory manner in accordance with our obligations under the law and codes of practice. This includes human resources’ decisions relating to recruitment, terms and conditions of employment, transfers, promotions and access to learning and development. USA EEO STATEMENT It is the policy of The Northern Trust Company to afford equal opportunity in all phases of employment without regard to an individual's age, race, color, religion, creed, gender, national origin, citizenship status, marital status, pregnancy, sexual orientation, gender identity, gender expression, genetic tests and information, physical or mental disability, protected veteran status or any other legally protected status. EEO Know Your Rights (U.S.)

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