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IGInforma Group Plc. logo

Informa Group Plc.

Kuala Lumpur, my

Research Analyst, Primary Research & Customer Insights.

FULL TIME

This role will be working remotely from home in Kuala Lumpur.

The role

We are seeking a highly skilled and experienced Research Analyst, Primary Research & Customer Insights. As a member of a team of research analysts focused on generating market and industry insights from demand-side methodologies, this role is responsible for the effective scoping and execution of primary research projects across various sectors of industry coverage and the creation of insights through quantitative analysis techniques.

Key responsibilities:

  • Lead high-quality primary research projects that create market-based perspectives for syndicated research services, ensuring strategic alignment with project objectives.

  • Direct and manage on-time delivery of complex primary research projects that serve as essential components of consulting engagements.

  • Lead collaboration with analysts, clients, and research partners to design and validate sophisticated survey instruments that produce high-value metrics and actionable insights, providing expert guidance on methodology.

  • Oversee and optimize the successful fielding of survey projects that meet required quotas while managing relationships with stakeholders and troubleshooting complex sampling challenges.

  • Drive and implement innovative methodologies that further our analytic techniques for generating insights from primary research.

  • Lead and champion the creation of new research panel communities that feed research services designed to deliver a pulse on the requirements of key industry sectors.

  • Build and maintain strategic relationships with research partners, panel providers, and internal clients to ensure research objectives and expectations are met.

  • Mentor and develop junior research analysts, providing guidance on research design, analytical techniques, project management, and professional development.

  • Lead/contribute to knowledge-sharing initiatives within the research team, including training sessions, methodology workshops, and documentation of best practices to elevate overall team capabilities.

  • Author and oversee the creation of research reports based on primary research findings, ensuring analytical validity and compelling narrative.

  • Experience in research, data analysis, or related roles.
  • Proven ability to manage complex projects, prioritize tasks, and meet tight deadlines.
  • Strong organizational skills, with the ability to manage multiple priorities and deadlines.
  • Exposure to research methodologies, data acquisition, and operational workflows.
  • Strong quantitative analysis expertise. Strong analytical skills to manage and interpret large datasets, ensuring accuracy and actionable insights.
  • Strong secondary research skills/ability to discover and aggregate disparate information into useful actions.
  • Experience with analytical tools and platforms such as Qualtrics, SPSS, Excel etc.
  • Technology market experience is useful
  • Commitment to innovation and staying at the forefront of industry trends and best practices.

This role offers an exciting opportunity to contribute to high-impact consulting projects, drive innovation in research methodologies, and deliver strategic insights that shape decision-making. If you are a detail-oriented, proactive professional with a passion for research excellence, we encourage you to apply.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.

TechTarget, Inc., doing business as Informa TechTarget, including its subsidiaries is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. We strictly prohibit and do not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. 

Informa TechTarget complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable federal, state or local law.

Our benefits include:

  • Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active diversity and inclusion networks
  • Broader impact: take up to four days per year to volunteer, with charity match funding available too
  • Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves
  • Time out: annual leave, birthday leave and the chance to work from (almost!) anywhere for up to four weeks a year
  • A flexible range of personal benefits to choose from, plus company funded private medical cover
  • A ShareMatch scheme that allows you to become an Informa shareholder with free matching shares
  • Strong wellbeing support through EAP assistance, mental health first aiders, a healthy living subsidy, access to health apps and more
  • Recognition for great work, with global awards and kudos programmes
  • As an international company, the chance to collaborate with teams around the world

See how Informa handles your personal data when you apply for a job here.

Pay
Not stated
Where
Kuala Lumpur, my
Work
Not stated
Type
Full time
Posted
3 Nov, 2026
Apply on the original postingSign in to apply

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