C.H. Robinson is looking for a Cash Application Representative in Monterrey. In this role, you will play a key part in maintaining accurate cash application processes that support the company’s financial operations while helping ensure payments are applied correctly and efficiently across North America. As a Cash Application Representative, you will research, analyze, and apply customer payments, resolve discrepancies, and support critical cash application activities for customers across the U.S., Canada, and Mexico. You will partner with internal stakeholders to investigate payment details, navigate complex customer remittance information, and contribute to operational excellence through quality, accuracy, and timely execution. You’ll also have the opportunity to expand your knowledge across multiple areas of cash application and finance operations while building valuable problem-solving and communication skills. Ready to make an impact and grow your career with a global logistics leader? Apply today! This opportunity will be open for applications until 23/10. At C.H. Robinson, we’re firm believers in the power of in-person collaboration to fuel innovation and propel success. In this role, you will engage with peers on-site two days a week, igniting creativity and driving impactful results. With the flexibility for remote work three days a week, this role strikes the perfect balance between teamwork and autonomy DUTIES AND RESPONSIBILITIES The duties and responsibilities of this position consists of, but are not limited to, the following: Accurately and efficiently post incoming payments by way of a diverse payment portfolio Provide accurate and timely communication both internally and externally Adhere to all Cash Application policies Maintain relationships with internal and external clients, and Cash Application team Independently solve problems to ensure accuracy and efficiency in the application of customer payments Escalate complex issues to senior team members and/or leadership Process a high volume of transactions each day Support new team members by answering questions and supporting problem solving activities as needed Accurately and efficiently create and batch payments into the Cash Application system where automatic batching doesn't exist Play an active role by contributing ideas for developing process improvements with incoming payments Support Mexico Cash Application process. Handle the processing of Complementos de Pago for Mexico tax compliance. QUALIFICATIONS Required: High School Diploma or GED Minimum 2 years of experience in finance operations Fluent in English and Spanish Preferred: General understanding of banking transactions (ACH, wire transfers, checks, credit cards) with the ability to adapt to diverse payment methods and customer needs Knowledge of Microsoft Office Suite of programs with intermediate proficiency in Outlook and Excel Strong problem-solving skills Ability to multi-task, prioritize, and manage time effectively with internal and external customers Positive, professional attitude, and customer service skills Strong organization skills and attention to detail Strong written, verbal, and interpersonal communication skills for effective collaboration with internal and external customers Enjoys working in a team environment Ability to work in a fast-paced, deadline-driven environment with the flexibility to adapt to changing priorities Ability to motivate and encourage change, able to get positive results in a very large, dispersed organization Values a diverse and inclusive work environment CH Robinson is an equal opportunity employer. All employment decisions are made without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, or disability. Benefits We offer a competitive benefits plan above the Mexican Labor Law. This includes life and medical insurance, a Wealth Accumulation Plan (Plan de Pensiones), an Employee Stock Purchase Plan, and among others, the opportunity to prosper in a Fortune 500 company. Why Do You Belong at C.H. Robinson? C.H. Robinson solves logistics problems for companies across the globe and across industries, from the simple to the most complex. With $22 billion in freight under management and 19 million shipments annually, we are one of the world’s largest logistics platforms and rank in the FORTUNE 200. We’ve been an innovator in logistics for over 100 years. Our global suite of services accelerates trade to seamlessly deliver the products and goods that drive the world’s economy. With the combination of our multimodal transportation management system and expertise, we use our information advantage to deliver smarter solutions for more than 90,000 customers and 450,000 contract carriers on our platform. Our technology is built by and for supply chain experts to bring faster, more meaningful improvements to our customers’ businesses. As a responsible global citizen, we contribute millions of dollars to support causes that matter to us and our people. FORTUNE has named C.H. Robinson one of the World’s Most Admired Companies 2024, showcasing our position as a leader in our industry. Our commitment to excellence is further affirmed by being named a Great Place to Work 2023-24 by the Great Place to Work Institute, one of Forbes’ Best Employers for Diversity and one of America’s Greatest Workplaces in 2023 by Newsweek. Join us as we collaborate, innovate, and work as one global team to make life better and more sustainable for our customers, communities, and world. For more information, visit us at www.chrobinson.com.

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