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OEoregonstate.edu logo

oregonstate.edu

Corvallis (Main Campus), United States of America

TOUR Ambassador.

FULL TIMEREMOTEPRODUCT
Important Notifications: Application Deadline: When applying, please keep in mind this posting will close at 11:59 pm the night before the posted "end date". Applications MUST be submitted prior to this deadline. Current Employees: Do not apply via the OSU Career site. Instead, please login to your regular Workday account and visit the Jobs Hub to apply. - Department: Welcome Center - Admissions Special Instructions to Applicants: When applying you will be required to attach the following electronic documents: A Resume A Supplemental Document answering the following questions: What is your program of study? (Majors, minors, etc.) When is your anticipated graduation term? (Fall/winter/spring/summer & year) Why do you want to become a TOUR Ambassador who represents OSU effectively and positively, and what special skills or qualifications do you have that help you meet the requirements of the job? (300-word maximum) This job involves public speaking and presenting in front of groups of visitors. Please describe your comfort level and experience starting conversations with people you do not know. Share an example of a time you developed a positive connection with a stranger. (300-word maximum) For additional information please contact: Jim Marquit at [email protected] We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. Criminal History Check Statement (CHC): This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years. OSU will conduct a review of the National Sex Offender Public website prior to hire. Note: All job offers are contingent upon Human Resources final approval Job Description: This recruitment will be used to fill 20 part-time (a maximum of 24 hours per week) ****** for the ****** at Oregon State University (OSU). The Office of Admissions employs qualified, currently enrolled undergraduate students as paid TOUR (Team of Undergraduate Recruiters) Ambassadors, who serve as the first point of contact for prospective students and families while representing Oregon State University through a variety of recruitment events and visit programs. The Welcome Center, as part of the Office of Admissions, welcomes nearly 34,000 visitors to campus each year, and TOUR Ambassadors are a key component of this work. Visitors represent a wide variety of backgrounds and lived experiences, and they visit from around the country and the globe. The TOUR Ambassadors are part of a team that creates a warm, welcoming atmosphere for campus visitors that focuses on providing information and access to higher education for all prospective students. TOUR Ambassadors conduct campus and housing tours, virtual campus tours, student panels, and group visits. Ambassadors also represent OSU during large visit programs, recruitment events, and Welcome Center operations. Through these visit experiences, ambassadors will share information about 200+ academic programs, 3 OSU campuses, and countless student support resources located on the Corvallis campus for prospective students. TOUR Ambassadors will also work weekly office hours at the Welcome Center, including answering phone calls and emails on behalf of the Welcome Center, as well as checking in visiting families and providing them with a warm first welcome to the campus. Through all of their job duties, ambassadors share information about the Oregon State campus, its academic colleges and student support services, and they also share their personal positive experiences at OSU to help prospective students make admissions decisions. All visit programs are conducted in person and virtually, with possible additional opportunities to attend off-campus recruitment events and multicultural-focused recruitment events as interested. Student employees typically work 4–20 hours per week on a flexible schedule that supports academic priorities, while receiving ample and ongoing paid training to ensure success in the role. Successful candidates enjoy working with people, bringing a wide range of life experiences, and demonstrate enthusiasm for sharing Oregon State University with prospective students and their families. Bilingual candidates are especially encouraged to apply. Position Duties Campus Tours, Group Tours and Panels: Lead groups of up to 15-25+ daily visitors around the OSU campus while providing robust information about the university on 90-minute campus tours Provide 60-minute campus tours to visiting high school or community college groups, focusing on student support resources Provide all tours independently without the oversight or supervision of staff members, which involves making quick decisions regarding tour routes and alterations as needed Make accommodations to tour routes as needed to best support visitors Use microphone and speaker to amplify voice at noisy outdoor locations Stay informed on changes to OSU undergraduate colleges, student support services and more by engaging in ongoing paid training throughout the year Serve on Q&A panels where visiting students and families can ask questions of ambassadors about their experiences at OSU Admissions Program Support: Assist Welcome Center staff by working at prospective and admitted student large program days such as Beaver Open House, Orange & Black Day and Spring Preview Provide abbreviated campus tours and housing tours Serve on Q&A panels where visiting students and families can ask questions of ambassadors about their experiences at OSU Staff the check-in and help desks throughout program days to support visitor questions Monitor program sessions and take attendance Some ambassadors may drive university vehicles to transport materials on program days Welcome Center Operations: Staff the front desk of the Welcome Center during business hours Answer phones and emails on behalf of the Welcome Center with questions about Oregon State University, campus visit opportunities and more Greet and check in visiting students/families for their campus visit, orienting them to their schedule and locations around campus for visit experiences Monitor Welcome Center spaces to keep them clean, tidy and well-stocked for visitors Other Duties: Collaborate with other OSU student ambassador groups and provide recruitment support to undergraduate colleges Participate in campus-wide marketing efforts to promote OSU Take advantage of potential opportunities to travel off-campus for recruitment events and/or engage in multicultural-focused recruitment events Support the Office of Admissions with additional duties as needed Transferable Skill Development OSU is committed to ensuring students are prepared for success after graduation through intentional skill development as student employees. The competencies students develop while working at OSU are defined by the National Association of Colleges and Employers (NACE) as the essential skills employers seek in their hires. In this position, students learn and build vital career-readiness skills in the primary areas below: Communication, Leadership, Professionalism, Career & Self Development Qualifications: Full Employment Eligibility Requirements can be found here: https://hr.oregonstate.edu/student-employment-manual/500-employment-eligibility-requirements Must be academically enrolled in a high school, community college, or university and pursuing a program or course of study Must meet Academic Standing Requirements; students on academic suspension are not eligible for employment Must meet the applicable minimal enrollment standard High School student: Regularly enrolled in a high school or participating in a home-schooling program Undergraduate and post-baccalaureate student: 6 credit hours per term Undergraduate international student: 12 credit hours per term* Graduate student officially admitted to Graduate School: 5 credit hours per term Graduate international student officially admitted to Graduate School: 9 credit hours per term* *International students may be allowed to carry fewer hours than specified above and still be considered “full-time” by the United States Citizenship and Immigration Services (USCIS). A reduced course load is approved by the Office of International Services (OIS), and must be provided to the Student Employment Center. Additional Required Qualifications Be a full-time undergraduate student at Oregon State University’s Corvallis campus with the intention of remaining enrolled full-time during the next academic year. Demonstrate excellent communication and interpersonal skills. Ability to represent Oregon State University effectively and positively. Possess well-rounded academic and co-curricular experiences, and exhibit leadership, commitment, initiative, dependability, discipline, and self-confidence. Experience in initiating conversations with people you do not know Demonstrated experience working with individuals from various backgrounds, lived experiences, perspectives and identities Preferred Qualifications These preferred qualifications will be assessed through the job hiring process. Not meeting the qualifications doesn’t disqualify you from the job, but applicants who demonstrate these qualifications will be more competitive during the hiring process: Bilingual in a second language other than English Professional experience providing customer service via phone, email and/or in-person Experience giving tours Demonstrates engagement with OSU’s student resources, clubs and organizations Criminal History Check Statement (CHC): This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OSU Standard 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 2 years. Working Conditions/Schedule: Successful applicants will be required to work weekly hours in this job Monday through Friday. Some occasional weekend work will be required to assist with admissions events. Hours are available during academic breaks, sometimes with additional hours per week. Scheduling is based on individual student availability, and shifts are scheduled around academic obligations. Participation in paid staff training is a required part of the position. Training for new ambassadors occurs weekly during February through May and is scheduled around academic obligations. All ambassadors are required to attend annual fall training the week prior to fall term beginning. Required training dates are shared with ambassadors well in advance so that staff can prioritize the time and hold their calendars to attend. Salary Range: Anticipated Start Date: 2027-02-01 Anticipated End Date: Do not apply via the OSU Career site. Instead, please login to your regular Workday account and visit the Jobs Hub to apply. We are an Equal Opportunity Employer, including disability, protected veteran, and other protected status. Treasurer Chief Budget Officer Senior VP of Finance & Administration and CFO AVP for Facilities & Infrastructure Chancellor and Dean for OSU-Cascades Dean, Lois Bates Acheson Dean of the Gary R. Carlson, MD, College of Veterinary Medicine Vice Provost for Ecampus Vice Provost for Enrollment Management Vice Provost for University Information and Technology Working for Oregon State University is so much more than a job! Oregon State University is a dynamic community of dreamers, doers, problem-solvers and change-makers. We don’t wait for challenges to present themselves — we seek them out and take them on. We welcome students, faculty and staff from every background and perspective into a community where everyone feels seen and heard. We have deep-rooted mindfulness for the natural world and all who depend on it, and together, we apply knowledge, tools and skills to build a better future for all. FACTS: Top 1.4% university in the world More research funding than all public universities in Oregon combined 1 of 3 land, sea, space and sun grant universities in the U.S. 2 campuses, 11 colleges, 12 experiment stations, and Extension programs in all 36 counties 7 cultural resource centers that offer education, celebration and belonging for everyone 100+ undergraduate degree programs, 80+ graduate degrees plus hundreds of minor options and certificates 35k+ students including more than 2.3k international students and 10k students of color 217k+ alumni worldwide For more interesting facts about OSU visit: https://oregonstate.edu/about Locations: Oregon State has a statewide presence with campuses in Corvallis and Bend, the OSU Portland Center and the Hatfield Marine Science Center on the Pacific Coast in Newport. Oregon State’s beautiful, historic and state-of-the-art main campus is located in one of America’s best college towns. Corvallis is located close to the Pacific Ocean, the Cascade mountains and Oregon wine country. Nestled in the heart of the Willamette Valley, this beautiful city offers miles of mountain biking and hiking trails, a river perfect for boating or kayaking and an eclectic downtown featuring local cuisine, popular events and performances. Total Rewards Package: Oregon State University offers a comprehensive benefits package with benefits eligible positions that is designed to meet the needs of employees and their families including: Medical, Dental, Vision and Basic Life. OSU pays 95% of premiums for you and your eligible dependents. Free confidential mental health and emotional support services, and counseling resources. Retirement savings paid by the university. A generous paid leave package, including holidays, vacation and sick leave. Tuition reduction benefits for you or your qualifying dependents at OSU or the additional six Oregon Public Universities. Robust Work Life programs including Dual Career assistance resources, flexible work arrangements, a Family Resource Center, Affinity Groups and an Employee Assistance Program. Optional lifestyle benefits such as pet, accident, and critical care insurance, giving you peace of mind and the support you need to thrive in all aspects of your life. Future and current OSU employees can use the Benefits Calculator to learn more about the full value of the benefits provided at OSU. The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is a) in response to a formal complaint or charge, b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or c) consistent with the contractor’s legal duty to furnish information. At Oregon State University, no qualified person shall, solely by reason of disability, be denied access to, participation in, or the benefits of, any program or activity operated by the University. If requested, OSU will provide reasonable accommodation to applicants in order to provide access to the application, interviewing and selection process. You are not required to note the presence of a disability on your application to receive an accommodation. Please request any reasonable accommodations for disability as early as possible in the application and search process. Requests may be directed to the hiring unit, or to the Office of Equal Opportunity and Access at (541) 737-3556. See Request an Accommodation Procedures for the OSU policy. Oregon State University, in compliance with state and federal laws and regulations, including Title IX and its regulations, does not unlawfully discriminate and prohibits discrimination in any education program or activity that it operates, including in academic admissions and employment. The university prohibits unlawful discrimination on the basis of age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin (including ancestry and ethnicity), citizenship, marital or family status, pregnancy or related conditions, disability, genetic information, protected veteran status / service in the uniformed service, or any other status protected by law or OSU policy. Inquiries about Title IX may be referred to OSU’s Title IX Coordinator, the U.S. Department of Education’s Office for Civil Rights (link to https://ocrcas.ed.gov/contact-ocr), or both. OSU’s Title IX Coordinator is the Executive Director of the Office of Equal Opportunity and Access (EOA). For information on OSU’s nondiscrimination policy and procedures, including how to report information about conduct that may constitute discrimination or make a complaint of sex discrimination under Title IX, contact EOA by phone: 541-737-3556, email: [email protected], mail/location: 330 Snell Hall, Corvallis OR 97331, or visit EOA’s website: eoa.oregonstate.edu. Know Your Rights Oregon Family Leave Act: Department of Labor Family and Medical Leave Act:
Pay
Not stated
Where
Corvallis (Main Campus), United States of America
Work
Remote
Type
Full time
Posted
2 Nov, 2026
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